October 2023 by Magda Pomianowska
Very bad customer service, arrogant manager Lesley, very unhelpful. Sales person avoid serving customers pretending they don?t see you and busy while the shop is empty. No customer skills at all, very disappointing behaviour.
September 2023 by Victoria Kemmy
Bought a school shoe for my daughter and they were the one that measure her and give us the size?school resumes and daughter try shoe on with her sock she complain that it too tight, I decided to go in and return it immediately. Upon getting to the store, the manager was very rude telling me they cannot collect the shoe as it as been worn outside, I try explaining to her that my daughter did not do any of such but she would not listen and end up showing me the heel of their other shoe. All in all they refuse to refund or exchange. Am very disappointed and dissatisfied in this store performance. I left the shoe there in their store to do with it what ever they want as it is useless to me. As this is my first time of visiting the store?I will surely not be going back and go to my normal one at lakeside.Good riddance to bad store??
July 2023 by Salman Abu Assali
They have big collection with good discounted prices
May 2023 by Carol Howell
I was looking for wide fitting shoes but didn't have any to fit me, but very nice shop
April 2023 by Lisa morrison
So go to clarks with my son , daughter, measures, we had few issues first after measures not a sheo his size , so girl say go up half so , son tryed thought a little tight but through wear work out ,staff advised, unfortunately that's not case ripped his heals blisters, and looked tight as feet slightly swollen, any how , took back as there policy said no good return , to which they would only offer me a voucher, I had recipient and paid buy card , less hr wear to then get his feet resized , by other shop , no comparison. Absolutely disgrace staff , unresolved issue .rip off.
March 2023 by Google user
I've been to many Clarks stores for myself, kids and now grandchildren. The help and service has always been professional, caring and helpful. But not today. Assistant couldn't care less, she even needed to be asked to check the shoe fitted correctly. Store was empty of customers and I'm not surprised. We'll be going to a different Clarks in future
March 2023 by Graham Laing
I've been to many Clarks stores for myself, kids and now grandchildren. The help and service has always been professional, caring and helpful. But not today. Assistant couldn't care less, she even needed to be asked to check the shoe fitted correctly. Store was empty of customers and I'm not surprised. We'll be going to a different Clarks in future
February 2023 by Mick Harrild
Bought a decent pair of boots from here. Wouldn't have normally but they had a sale on! Gotta say though, great quality!
February 2023 by Gemma Hayre
Got a nice couple of pairs of trainers on sale buy 1 get the 2nd pair half price.
February 2023 by Arup Dasgupta
Nothing great. Just a regular outlet. Stock levels were Nothing spectacular. Couldn't find my shoe size.
January 2023 by Brenda Yoxall
Very obliging service; I returned some shoes slightly out of the 28 days but they still accepted them. Their shoes are getting more up to date as years go by so worth a visit & bargain prices compared to the franchises
January 2023 by BTSECURITY Services UK
Very helpful ladies went to check our toddlers feet sizes they were more than happy to help and very smiley and friendly service surprised us with such care unlike most places in that shopping centre staff are rude and unfriendly?
January 2023 by Anthony Tickner
My wife and myself went in to get my feet measured and was seen to by the a very polite young man Flynn who was very patient helpful who just couldn't do enough for us he measured my foot and brought us the shoes we liked them and we purchased them what a brilliant young man thanks Tony
December 2022 by Burhan Khan
Reasonably priced but limited variety/choice....
November 2022 by Ayoola Ogunrekun
Decent space here. Nothing fancy and those prices, erm... not sure as it doesn't look outlet-ish to me... maybe I'm reading too much into this but that's how I saw it on the day.
