March 2023 by Sarah Leigh
I?m sorry but your company should be ashamed for what you?ve have done to my partner wrongfully dismissed him from his job when my partner has worked so hard for 7-8months helped cover shifts aided at other stores! No month notice nothing. I will never shop or trade anything into this store ever as I will be doing trade ins else where from now on. What a disappointment and a disgrace of a company!
October 2022 by Hayley Skinner
You can always get a cheap phone if need be!! But there's also expensive ones!! You can get anything gaming!! From Xbox 360's to playstation plus and games, and Computers0!! They do a trade service where you can sell your mobiles, games, consoles etc but you can't buy it back like a pawn broker!! But overall it's a good shop shop I go to regularly !!
October 2022 by Stephen Kennard
Needed a cheap mini pc. Found one bought it, took, took it home. Bingo all good
October 2022 by lee bassett
Worth a browse, good selection of older games too (xbox 360, ps2)
October 2022 by Howard Fowkes
Always pass here and pop in..si much tech on offer. Huge range of DVDs too. Can pick up some good deals on not too out of date tech.
September 2022 by Alice Sivyer
I'm incredibly furious about the company CeX right now!
Sold my phone and ear buds through them. Valued over £100. Only to find out they failed my phone due to a crack in the screen. This 'crack' is the tiniest crack in the world which could have been covered by a phone case. (My phone does have a few scruffs on the back, but they failed it due to a crack in the screen)
Then my ear buds. According to them, there is a scratch on the case...a scratch. We cannot find this visible scratch!
Argh!
August 2022 by Jenny Powell
Very clean shop good freindly and polite staff.i had an issue with a laptop. They couldn't do enough for me thanks guys
July 2022 by Daniel Foster
Very helpful, friendly and honest staff. The process for trading in items was very easy, and cash was available to spend quickly.They have a good choice of games and tech in stock at all times.
June 2022 by Hannah Bassom
now let me tell you, when i say i really wanted to play wii party, i mean i REALLY wanted to play wii party. this game was my childhood, and my boyfriend had never played it ?! after a week of waiting for ebay to deliver a copy, i gave up, and walked half an hour to cex in 25 degree heat to purchase it. finally - i had it. i get home, we play for 20 mins, and then it stops working. devastation. the next day, we return to cex and they give us a new version. again, it does not work. we return, new version, it does not work. we are full of sorrow. was our wii broken? was every game kaput? alas, after 30 mins of the cex employees trying to figure it out, it turns out to be an issue with wii party itself not working on some types of wii consoles. aaron and coworkers, we love you. thank you for putting up with our absolute determination to play wii party, and mourning with us.
May 2022 by Kenneth Sheldon
Clean and well organised store with a good stock of new and retro items. The staff were friendly enough, though I could have done with a little more help when the item wasn't on the shelves even though it said it was on their website.
May 2022 by Kurt Emmins
The staff here are excellent. Very friendly knowledgeable people . Frequent visitor , on of CEX's better locations for sure .Excellent selection , always a hidden gem to be found .
April 2022 by ashley jones
Great range of items and accessories I go there most days
April 2022 by Emma s
Great for dvd's, games, and other tech, whether buying or selling.
February 2022 by Exploring With T.H.C
absolute rip off selling items over overpriced that don't work properly and refuse refunds when the item is not working and you bought less then 24 hrs ago rude staff at this store chatham store needs to be shut down or there staff need to be fired they dont how to test items cex real name is con artist exchange...
November 2021 by Morgan Dixon
Used them for many years and not had a lot of issues considering the amount of stories you hear. But recently I took a phone and checked it over, as well as the guy behind the counter. 2h later got a call saying "it's missing the SIM card" and they couldn't buy it... I don't think I or the guy who checked the phone would of missed a hole in the phone. After being told "you'll have to put a complaint in" I complained and got a phone call the next day saying they will honour the agreement "out of good will" no you lost it you buy it. Then said it could only be cash so made me go down to get it.
