November 2023 by A B
Large well stocked boots with pharmacy, opticians, flu jabs and photo development, as well as great value boots meal deals
October 2023 by Dan E
Unless you have over 30 minutes spare don't bother using the medicine/pharmacy counters. If you want to get a quick box of something over the counter you always have to use the pharmacy counter which takes minimum 30 minutes, annoying when your not after a prescription. Lack of staff, manners (from most) and never apologise for the wait. No sense of wanting to clear queues etc.
August 2023 by ruth dye
They never answer the phone no matter what time you call even at 8.30 when they open.They offer a service to you offering prescription services but when you have to chase them because they haven't done the job they offer it's so frustrating they are playing with peoples lives
August 2023 by aeroaviation UK
Went to the opticians They were superb unlike my visit to Sava centre outlet 2 years before (not boots ) brilliant job guys very good
June 2023 by Susan Wyatt
Served by the lovely till lady Robin. Lots of knowledge, really helpful and very polite. Didn t shame me in to buying products, simply recommended ones that suiteds me most. Sold me the new No7 Futee Renew range and I love it so far! Very satisfied. If could give ten stars I would!
June 2023 by John Juliani
Friendly staff at Boots in the Pentagon shopping centre, Chatham. The till lady was amazed that I had my own bags and didn't demand there's like most shoppers do. She was chuffed I made her day. ?
June 2023 by Bridget Doherty
Nice layout, but no staff. Wanted to buy some perfume but left the store after 15 minutes as walked around the store and there was no-one to ask.
June 2023 by Karen Scutts
Not impressed. Wanted help only staff on the shopfloor were on tills, pharmacy that were busy and opticians. I was shocked no staff walking around.
May 2023 by Ron Tilley
Great optitians very polite, friendly, and professional staff ??
February 2023 by Alan Tait
Went to opticians appointment. Excellentservice from optometrist but precheck staff need better training. Also no heating in waiting area on very cold day. Could do better
February 2023 by julie waters
They refused to tell me when my tablets are due to me pickup next month. So they said I had to do it online I can't do anything online and I can't see the old people or people with a learning disabilities doing it online l just think that they are to lazy and said what do you do I thought it was part of there job to do it for us so it seems to me the don't won't to do nothing and get paid for it
January 2023 by Ryan
Tried on 4 different days for 20 minutes to get through to the pharmacy on the phone. No one answered. I think they have given up answering the phones, appalling service. Boots head office take note, the customer service is terrible at this store.
January 2023 by Homeless Tech
Refused to give me chloramphenicol eye drops despite me clearly having conjunctivitis in both eyes. No reason given. Woman very rude and abrupt and wasn't even a pharmacist. Won't be returning to boots. No wonder there was hardly anyone in there.
December 2022 by Deborah Oyebisi
Great as usual; always go with your Boots Advantage card so your shopping points can be added to the card.
December 2022 by Rev. Nicola Harwood Dip. Ed PhD
I wanted to say a huge thank you to boots opticians in Chatham. My father is 86 years old and you could not have cared for him more. Even sorted out his double vision.
