November 2023 by lesley rudd
Very helpful and friendly staff. Helped me sort out a stressful situation with my phone.
September 2023 by Odalis Sijin
Very helpful and professional
April 2023 by Jacqui
Superb personal service yet again from the Canterbury team. Worth travelling to access such help. Shame my local Vodafone store cannot match this standard….
April 2023 by roiu dragos
I came to this store today to get some help in sorting out my account, however the store clerk who served me was incredibly rude. English isn?t my first language and I he really dismissive and it honestly felt like he had something personal against me. Fred !
April 2023 by Ross White
Great serviceNeeded a new sim after losing my phone, free of charge replacement sim with my number on within the hourWhat more can you ask
March 2023 by Mano Karan
Staff are really helpful
February 2023 by Chloe Risley Redmond
Jamie-Leigh was absolutely amazing today, so lovely and helpful. Was only upgrading but she made the process so easy and stress free. She is a credit to your team!
January 2023 by ?????? ??????
Joe's service was excellent today! He gave me a great advice of what I needed for my father's closed account. He even gave me other options for my problem so I am happy I met him exactly.
December 2022 by Guy Steward
Excellent service and customer experience in this Vodafone shop. Ali was extremely helpful dealing with a tricky situation setting up a new broadband service. Highly recommended.
November 2022 by Stephen Eliot
Got what I wanted very friendly staff
October 2022 by Josh
Contract ends in a month after 24 long months of the most diabolical signal I've ever experienced. Yet shop staff are unable to cancel contracts as they do not have relevant 'permissions'. 4G does not and has never worked in my 48 months with Vodafone in Canterbury. I have been using 3G for some remnant of signal, but this is being shut down imminently. Yet there is no 5G on the horizon. Shop staff advise me to cancel online (Vodafone's web chat is useless) and I have such poor signal that I'm not sure how they expect me to even call in the first place. Will also be cancelling my broadband with this dreadful company (which works fine) purely because I cannot bring myself to put any more money into this brand.
October 2022 by ????? ????????
Ozgur Ozel? purchased an I phone 14 pro max with contract.. from start to finish I received a great service.. throughout the process I was well informed via emails on status of phone delivery to iCloud transfer in store.. Staff were polite and knowledgeable.. A slight delay in transfer of original mobile number but this was rectified promptly..Well done all am pleased I joined the Vodafone network..
August 2022 by Claire Donaldson
Ok so my overall experience of Vodafone's service is shockingly terrible, 1/10, BUT this is based solely on the online and telephone options. Due to difficulties with them, I ended up in the store today and the guys in there were so kind and helpful it renewed my faith in humanity a little bit: 10/10.My advice would still be don't deal with Vodafone if you can help it, unless you know you can always go to the store if you need to talk to them. Thank you Ali and Dan for your help today!
July 2022 by Howard Farmer BSc Hons
Good knowledgeable staff helpful and attentive customer service...
June 2022 by Chris Line
Excellent prompt service. Staff extremely helpful with good customer repoir.
