September 2025 by Rizwan Ahmed
Very great experience and great service
April 2025 by Del Salhi
Fantastic service with personality!
I popped in just to get a new set of keys made and was pleasantly helped by Bob - who couldn't be more an exemplary rep for Timpson. He was not only personable but clearly dedicated to his work and the customer experience.
Yet another reason I will continue to use Timpson - whilst a branded company each store I have visited feels unique and the service has always been fantastic.
April 2025 by Beccy Porter
Always very helpful?
March 2025 by Shane
Amazing service from Bob! This man deserves a raise ?
February 2025 by Tvyorni Znak
**Bad** attitude to customers. I came to get keys cut and the sign on the door said the shopkeeper would be back in 20 minutes. This was a bit frustrating since the shop's advertised as open all day. But the sign said there would be a 10% discount for having to wait. A nice gesture, I thought. I came back 20 minutes later, and the shopkeeper refused to give me the discount. Why? Because I'd gone next door to keep warm, instead of physically waiting outside his door for 20 minutes. In February. In 4 degrees centigrade. In the sleet. I mean, seriously....
November 2024 by andrei graur
Always the best ?
November 2024 by Lee Davis
Very efficient service, Robert is an extremely polite and helpful individual.
September 2024 by Stevie Parle
Fast and friendly
August 2024 by D J
Great service
August 2024 by Alice Walcot
Always lovely colleagues and such friendly service and super speedy!! (Always does a great job)
March 2024 by Patricia Delafons
Took my watch in this morning to have the battery replaced. Thought I'd have to mooch around the store for a while like I did at another Timpsons but the guy replaced it on the spot, done in 5 minutes. Really great service. Would highly recommend.
March 2024 by Chef TM
Good location! Unfortunately unfriendly staff member?
February 2024 by john Hippisley
Very helpful unit, convenient location in Sainsbury's Car Park lots of parking and there's a postbox close by too, meaning you "can kill "in my case "two birds with one stone", I got my shoes resoled today on the spot no fuss, friendly staff, always happy to help! The whole company has to be congratulated on finding good helpful and most importantly reliable staff to man their units.
November 2023 by Yann Kerbiriou
Bob has been very efficient and understanding. Not an easy as I needed to have 13 mm added to my right shoe. Thank you
August 2023 by Roxana Moldoveanu
I received fantastic service at timpson near sainsbury on kigsmead road from Jason. Quick delivery of the service and amazing advice on the repair of my shoes. I would 100% recommend this company and the services to whomever needs them. Happy customer