January 2024 by Helen Hepworth
The food was wonderful, we haven?t been to Pizza Express for years and we thoroughly enjoyed it. Very accommodating staff, they moved us when we asked as there was a terrible draught where we were sitting.
January 2024 by Rumel Rahman
Beautiful place, lots of character. The food is what you'd expect. Staff were very friendly and sensitive to dietary requirements.
December 2023 by Donna Prosho
Waitress was lovely.Food was great.But restaurant was so cold.I appreciate the cost of energy has risen but please warm up the place.Not exactly conducive to a pleasant eating experience when you're having to keep your coat on to eat.
December 2023 by David Stephenson
Can?t fault the food taste although I am gluten free and not much option beyond pizza which was fine by me. Which was tasty but no where near the size of the normal pizza?s. The staff was nice with service but we did wait nearly 30 min for 3 pizzas which seems extreme.
December 2023 by Maryam Olayonwa
We went yesterday on a busy Saturday evening, the food was really nice and tasty and even though it was busy, we had a lovely and friendly waitress who was very attentive (I unfortunately didn't ask for her name). Overall had a great experience. Thank
December 2023 by Alan Benabo
They were clearly under pressure and very busy. However the food was great and arrived in good time. The service by Charlie was excellent! Worthy of five stars!
December 2023 by Holly Douglas
Really disappointed with our experience today which we booked to dine before going to the Marlowe. Firstly when entering the staff seemed busier doing their own personal things rather than seeing us to our table. Then the table we were placed at had such bright spotlights that you would?ve needed sunglasses on to stay there so we asked to move. Took a while to then be asked about food and drinks. We then had our two starters come out and delayed times and then the olives arrived after. Then as we were just finishing our starters the main came out, no time to even breathe, it was as if they just wanted us gone. We ordered the calzone? would advise people to avoid this! Worst looking calzone I?ve ever seen, oddly burnt on top but soggy underneath, tiny portion and as flat as a pancake, the ?salad? that came with it was spinach just thrown on the plate. Left without eating mains ?
November 2023 by JB No
Very poor service. We waited for more than 1 hr but they haven't served our food yet. But people who came after us had their food early even if we ordered same food as what they ordered. So unacceptable!! Ended up walking out and eating in another restaurant.
November 2023 by Hetvi Desai
The food was really amazing ?But, the service was too slow. Our food came after 45 minutes (it wasn't even rush).People ordered after us, they received their orders and our order was taking hell lot of time.After ½hr someone came and told us sorry your food will be in 3 minutes, but took 15 minutes to come to our table.We assumed that order was just missplaced or they forgot. Which is not our problem but their carelessness.
October 2023 by Shaun Sandiford
We've all eaten at Pizza Express. The service here was excellent. Friendly and engaging. Was even given a cab referral for my onward journey.
October 2023 by Liam Austin (2E0XFD)
Very slow service, food was all nice, I had the burnt ends pizza which was the best pizza I have had in a long time. We were told it would be a 45 minutes wait to get food but took almost 45 minutes to take orders and then an hour to get mains. Just keep getting told 5 minutes. Other tables that arrived after us all were served first and had almost finished before we got our mains.
October 2023 by Rhys Hills
We were on a mission with errands to run everywhere. My wife offered to treat us to lunch and so stumbled across Pizza Express.They had a previous good experience at the Ashford Outlet branch so didn't see any issues here.We were seated upstairs right next to a very loud child's birthday in a very small space. It was loud!There were seats downstairs and we could have sat there. However was placed next to this noise.After my wife went and asked for other seating, we were indeed given a seat downstairs.My wife ordered a chicken pasta dish while I ordered a pizza.My wife's dish was a large slab of breaded chicken and some salad, no pasta in sight! My pizza was a the BBQ brisket, it didn't look like much, in fact I would go as far as to say it was just a brown mess on a base.I quickly found the whole flavour of this was BBQ sauce, as it was smothered in it. I like a BBQ pizza but not a pizza base with BBQ sauce and sprinkling of meat. Would stay away from that one on the menu!The service from our waitress was outstanding. She took the time to interact with the children, which was nice. One point is to maybe consider asking your customers how everything was.Not sure I will want to return here.Parking: This place is down a side street in Canterbury so the nearest is going to be St Radigands. A little walk, so keep that in mind.
October 2023 by James
Great service, the food was brought to us quickly, and we left the restaurant feeling stuffed! Used the app to book, which rewarded us with a free dough balls token. We will definitely be back. ??Dietary restrictions: We went with two gluten intolerant diners, the menu had so much choice. Very impressed.
October 2023 by Abbey Prince
Great service, food was amazing and staff very attentive. Manager (Emma I think her name was) couldn?t be more helpful. Would highly recommend.
October 2023 by Joseph Goodwin
I arrived at the wonderful restaurant, known to the people as pizza express, with a spring in my step and a smile on my face. It was fair to say that this was not my first rodeo at the hallowed grounds of the Italy-inspired pantheon, having been there multiple times in the previous months. I ordered a large pizza and sat, licking my lips in anticipation of the culinary adventure I was about to embark on. However, 45 minutes later my pizza had not arrived, and I was beginning to grow impatient. Smoke began to pour from my ears as my anger grew, and I felt myself slipping into the void of pure rage. Then, the moment came. My pizza arrived, along with my Kombucha and Doughballs, and I was instantly placated. Although on the expensive side, it was a very pleasurable experience, and I will be back again soon.
