Although reasonably friendly, to have such minimal opening times is bizarre and thoroughly unhelpful. People work, so shutting at 3pmn is no use to anyone. After recently closing my accounts and moving to Nationwide I've been amazed by far better opening times, more friendly staff and more incentives to keep accounts open.
November 2024
Today I went to Halifax because I couldn't log into my account. And their customer service is wonderful
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.