February 2024 by lauren davis
Put an MOT failure on my cars history for a 'sticky' bonnet catch. Told me they sprayed it with WD40 and then passed it 10 minutes later. This will now stay with the history of my car which isn't fair as there was clearly nothing wrong with the car as it needed no repair to pass.
February 2024 by David Costin
They could not diagnose a suspension noise.. complete waste of time...
February 2024 by Ken Watt
Booking and payment online was easy. When I arrived at the workshop I was informed about joining Halfords Motoring Club, a loyalty scheme. I did so while I waited and received a further discount on my tyres. I was very satisfied with the whole experience.
February 2024 by Joerg Schulze
Good service.
February 2024 by NICK Leonard
I was booked in through my warranty company, unfortunately they have been more or less useless. The only communication has been started by me and after them "diagnosing" the problem last Friday nothing has happened to correct the problem.
February 2024 by Paul Whiting
I would advise against using this branch due theft from my vehicle whilst it was in their care, which of course was denied. I?m not sure if this branch of Halfords reflects the entire chain however.
December 2023 by Maurice Morsia
Great service and MOT, car is as good as new now, they also managed to get the parts for less than the estimate!
December 2023 by Kelvin Liao
Disappointing garage service. Left car in garage for one full day for MOT and service, only to be told that they did not change brake fluid. Promised to do it the following day in half an hour, only to take all afternoon and told me that they still couldn't do it because car was in valet mode, never called, and it was by then too late to do anything because the garage was closing. Agreed to refund the price of brake fluid change, but never processed it, so now I need to waste time chasing that refund.Customer service cut me off after a long wait, and after multiple attempts of contacting them, the rep could only "escalate" and refer my case to another team.On top of all that, garage quoted me tyre price of £360 when the same tyre was listed on the Halford website for only £285. For those of us who rely on trustworthy professionals to service our cars, this is not it.
December 2023 by anthony kitchen
Staff were spot on I was a little late due to traffic , not a problem straight in for my MOT and one of my tyres had a inside cut Rang me and they changed it . Great Crew at Canterbury Highly recommend
December 2023 by Carole Birch
Told me they needed to remove half my car to change a light bulb when they just needed to prise unit out
October 2023 by Oguzhan Dinc
Ive waited 2 hours for front two tyres and tracking. This is the last time Im coming halfords and I will not be coming again!Services: Tires
September 2023 by Caglar Bideci
I visited two times for my car check and mot. Service was good, staffs were nice and kind. Totally recommended and I will continue to visit.
August 2023 by Ann stone
I had my MOT done here last year in November and was told I needed new brake disc?s and pads, spark plugs replaced a new battery as on 70% charge and it would not start in cold weather. I have just booked my car in to my local garage he checked the brakes all round and they are all good,The spark plugs were changed but I realised after that they had only done 10.000 miles and only need changing every 30.000 miles !. Also my battery is still going strong. Hence I would not trust Halfords again I might be female but I?m not stupid Guys
August 2023 by L B
Weird experience. Booked online for Aircon system check. Popped up with a free health check and brake check so paid and booked. Asked which slot you would like. I selected mid morning. Arrive at the garage. A staff member says hi and immediately says if they find a fault a regas would be £70. I mentioned the website price promise and an offer at other local chains. The chap suddenly changed his approach and in an angry and confrontational way. Said , can't even get the gas for that price. Then proceeded to say what's the problem with the brakes and car and I said nothing I know of but your website offered the free checks. He then proceeded to say it would take all day and maybe not have been ready for tomorrow for 3 small low cost checks! At that point I should have cancelled and left. Very odd approach to customer service. I know their job is to upsell. But not making customers lives difficult when they discuss your own advertised policies. Weird and disappointing experience would definitely not recommend.
August 2023 by D J
A joke. Stay far away. Trying to rip you off by advising you repairs that are not required!
