January 2024 by Katie Inge
I wanted to thank Ayshea in the Canterbury H.Samuels. I went in looking for a necklace, had no idea what I wanted and she was very polite. I?m quite young and she didn?t automatically judge on how much I would be spending, explained to me the different type of things I could purchase and helped me find a necklace I absolutely love. Thank you so much.
January 2024 by Sharon Inge
I popped in the store yesterday with my 18 year old daughter who was gifted some money for Christmas and wanted to get herself a Necklace. We were greeted by Ayshea on arrival and treated my daughter with such kindness and made her feel very special. I have 11 year experience in sales myself so can recognise a great sales person and she went above and beyond, tailoring the experience to my daughters needs. Although my daughter only wanted a £30 Necklace, I will now be returning in a few weeks with my partner to purchase our wedding rings from her purely based on this experience. It didn't matter if it was a £30 necklace or a £1000 item, it was the level of service that has captured me - once again Ayshea for your help
January 2024 by david spencer
Fantastic service today, wasn?t sure what I wanted, met Moira and really looked after me, left very happy. Recommended ??
December 2023 by Tahira Malcomn
Moira was absolutely lovely! She helped my mum choose a watch for my uncle and her service was too class. She deserves all the praise 100 stars
December 2023 by Megan Walker-Rhind
I was very pleased with my purchase. Ayshea was very friendly and helpful in my search for the perfect christmas gift. She provided me with lots of useful information and created a pleasant shopping experience.
December 2023 by Sam Rose
Had a great shopping experience with Moira and Dora in the Canterbury store. So helpful and attentive and I got what I was looking for. Thanks
December 2023 by Nayhara Vaz
I went to the Canterburys H.Samuel store, to look for my partners Christmas present and I had a beautiful experience.Moira, the amazing lady who helped me with my purchase, was so kind and gave me so much attention.I loved the way she interacted with me and how easy the conversation was between us.I am definitely coming back again, hopefully I?ll be lucky enough to be there on her shift.I wish Moira and all the team a Happy New Year!
December 2023 by Deborah Waller
Moira was the perfect assistant for my purchase of a pair of earrings as a gift. She explained how they would be sealed in a transparent bag so that they could be changed if unsuitable. Her attitude was very kind and she made it a pleasure to shop at the White friars branch of H. Samuel in Canterbury. Many thanks.
December 2023 by Diane Campbell
My shopping experience was made so easy today thanks to the fantastic service by the helpful assistant. Sorry I can't remember the name of the young lady who said she was new there. Thank you so much. Just found it, Isabella, merry Christmas
December 2023 by Liam McKean
I just popped in to buy a replacement chain for a necklace I bought 5 years ago and Moira was very useful and thoughtful in finding a matching chain. Many thanks.
December 2023 by Sam Reece
Incredible customer service, persevering to correct a manufacturing error from another party. Resilient and kept us updated every step of the way to reassure us.Thank you in particular to Dora and the team for helping us rectify the situation and get our diamond ring fixed!
December 2023 by Santa Matabaro
Moira was absolutely lovely. She helped me find the perfect gifts for my dear ones, thanks again Moira. Have a very merry Christmas??
December 2023 by Selisha Hewer-Perrino
Moira served me. She was very helpful and assisted me in purchasing a replacement necklace. She even cleaned me pendant, wedding ring and engagement ring. Highly recommend H.Samuels Canterbury. Thank you Moira.
December 2023 by carrol soanes
Excellent customer service, I had no idea what a Disney tradition was, I spoke to Dora and she went out of her way to help, I cannot thank her enough my mum's going to be so pleased with her Christmas present. I ended up buy other presents threatening too
December 2023 by Troy Samuels
Honestly one of the most pleasant shopping experiences I?ve had in a very long time, Ayshea was there to help me instantly. She was quick, helpful, suggestive and most importantly; lovely to talk to. It felt like I was talking to a friend which was very reassuring, this made the whole experience more comfortable. She had such a lovely energy and vibe to her, and it?s blatant that she actually enjoy her job.I will definitely be returning to that specific store again.
