November 2023 by Shaun Miller
As expected from Goldsmiths, helpful, knowledgeable and professional staff. Great in store ambiance and well looked after during visit. Great communication. Highly recommended.
November 2023 by Harry H
I visited on 05/11/23 and with my partner and we were looked after by James. Although he is relatively new, he was absolutely lovely. James came across very genuine, knowledgeable and incredibly professional. I have visited this store on and off for the last 5 or 6 years and made several purchases, but have never felt so welcome. Thank you James! :-)
September 2023 by Troy Galt
After waiting 3 years for a timepiece I?ve decided to not have it and go with another brand from a totally different store, I?ve spent tens of thousands with this store over the years and feel very disappointed how they have handle this waitlist, the Rolex price catalog clearly isn?t worth the paper it?s written?.
August 2023 by alex maclean
I was fortunate enough that a piece I'd waited a long time for had become available. David was professional, knowledgeable and easy to deal with - highly recommend and look forward to being a customer in the future
August 2023 by I O
As a long time customer of Goldsmiths I must say my experience at the Canterbury showroom has been one I would like to forget. After receiving a scratched ring, (failed duty to inspect the condition before selling), confusion as to how to get my replacement ring, had to order one online myself, and get quizzed about my return, then I had to ask for water as nothing (on both visits) was offered. Just a horrible experience!
August 2023 by Mark Buck
Amazing service by David. Friendly, knowledgeable and informative.I absolutely love the items that have been sourced for me and I look forward to many more purchases in the future.Highly recommended.
August 2023 by Pieter du Toit
Fantastic staff and service. My watch came back like new after it?s service. Fantastic range of watches to browse and purchase.
July 2023 by Jamie
I can?t express how helpful the team are here, they go way above and beyond your needs even when you?re running extremely late to your appointment, my go to contact was ellé but she has now moved on so I?m a client of Nicole/ben, I cannot speak highly enough of them, they?re not like any other watch shop I?ve dealt with, they take their time to speak with you and make conversations unlike a certain watch shop at bluewater where they have no time for new clientele
July 2023 by Paul Bowman
A Special thanks to the team at Canterbury, David, Ben, Nicole and Jasper for my recent watch purchase. I had ordered the watch and waited some time for it to come in. When it did arrive i booked the appointment to collect the watch, but then could not make the appointment due to a sudden emergency hospital appointment. The team went above and beyond protocol to hold the watch for a further week much to my relief and i can not thank them enough. As always the team were highly professional very helpful and accommodating on my arrival and through out my time in store.A big thanks to Ben for his compassion, apologies to Nicole for missing the first appointment and a Special thanks to Jasper for all his help and serving me on the day. Looking forward to my next visit. With the kindest of regards,Paul Bowman.
June 2023 by Richard Allingham
I had another wonderful experience at Goldsmiths Canterbury. After some significant saving i was delighted to purchase an amazing item from the store today. Ben was as always, knowledgeable, patient and a pleasure to deal with. Thanks as always. Its a pleasure to come to the store..
June 2023 by Laura Gray
Fantastic experience at Goldsmiths Canterbury, I couldn't have been happier with my purchase; the staff, especially Ben, were all very friendly, helpful and knowledgeable. Ben's expertise and communication made buying from Goldsmiths a real pleasure, highly recommended.
May 2023 by Christopher Moran
Excellent service from Nicole on Saturday and Sunday: friendly and warm, she exhibited first-rate knowledge of various watchmakers and their respective models.
April 2023 by Luke F
Very friendly and helpful staff. Went here to buy a watch. Greeted nicely and helpful assistant. He know he stuff and wasn't at all pushy . Will definitely go here again
April 2023 by RobW117
Nice decor but that?s about where the positivity ends. The shop is more interested in getting people on waitlists that they never cater to; sending people away to make appointments for what would be a 5min enquiry. Never had anything more than lip service from the staff. Don?t waste your time
February 2023 by Matthew Bulley
From start to finish Ben has been amazing with helping me source a Rolex as a wedding gift to my fiancé. Ben's knowledge on watches is second to none and now we will only go through him for all our next purchases! Thank you again Ben!
