July 2022 by Helen Keen
Love this store so much. Great collections season after season. Have never tired of their varied selection. Both myself \\u0026 partner are equally enthusiastic about fatface as they cater for both male \\u0026 female alike. We rarely go a season without buying something. Staff are polite, friendly \\u0026 helpful when asked for assistance, without following you around or being falsely gushy like other stores can be. I have to be honest we tend to but more in the sales as they can be a tad expensive at times.
July 2022 by Lee Boniface (LEEBON)
Friendly staff \\u0026 well informed about the local area. (Not being a local myself.)
July 2022 by Team Megafort
Went into Fatface to buy my daughter some new tops.\\n\\nBeing a typical man I had no idea what she?d like or look good in. Luckily, the assistant who I believe was called Sky helped us out and made my daughter feel like the centre of the world!\\n\\nAbsolutely love this shop now and will definitely be returning!
July 2021 by Kate
The manager is a rude person - firstly talks really loud with an obnoxious effeminate voice to draw attention to himself and is then quite rude.I bought a shirt for my husband and asked about returns (in case he did no like it or wrong size) he then started this rude monologue trying to embarrass me in front of my children as if implying I am cheap for wanting to return an item. I will not shop in FatFace anymore, at least not in their stores.
July 2021 by Harriet Headon
Really helpful, friendly staff
July 2021 by Paul J
I purchased an item of clothing and took it back as too small. The manager (pale blond guy) offered to order and have sent replacement. He told me it would be quick (I told him it was to take on holiday). As soon as I paid he then told me it would be 10 days I then mentioned to him that he said it would be quick and he responded that he was sorry. I asked to cancel and he said I can't but I could if call customer services. Very rude and I don't like being lied too so that he can get the sale. I also don't like the con of attempting by deception to garner your email. They ask if you would like your receipt by email instead of paper (eco friendly) I said yes and they still gave me a paper receipt. The entire farce is just to get your email address for marketing - under the earth friendly guise.
October 2020 by Nicole Parker
Lovely staff, always very chatty and helpful. Good selection of clothes, good quality, one of my favourite shops to stop in when I?m in Canterbury.
March 2019 by Anne Caldwell
This location has the nicest staff. Everytime I go in there, they are genuinely helpful and make you feel comfortable. It's FatFace, so some of the clothing/accessories might be overpriced, but they have a 10% student discount, great sales, and love the recent brand initiative to recycle jeans. (Please keep doing that!) Plus, the clothing does last a bit longer, jeans especially. And all of this the staff will tell you - no one makes it feel like a burden to get you the best deal. So, kuddos and thanks for the reliably great customer service.
January 2019 by Colin Newman
Helpful and friendly staff along with items of clothing for sale.
January 2019 by Austen Marsh
I use Fatface a fair bit and the Canterbury store is a reasonable one, however I am disappointed in the boxing day sale as there was a real lack of stock and price reductions.
January 2019 by derek messenger
Top quality
June 2018 by Nicola Travers
A lovely clean, tidy store very spacious. A good selection of clothes.
Good quality but pricey.
January 2018 by patrick revy
A good selection of clothes
December 2017 by Mary Kingsley
It's pretty good for people who have a fat face or a fat belly or a fat bottom because the sizes can be quite generous so if you are fat you can go here
December 2017 by Nik Brooks
This is quite a small shop although it had a decent range of clothing and accessories it was quite difficult to negotiate your way through the shop.
High quality clothing and accessories and although it is not particularly cheap the products are of a very high quality.
I love Fat Face!!!
