November 2023 by Lee Walczak
nice friendly staff . very helpful & not pushy !
November 2023 by Paul Bowman
Was a bit daunting on my first ever visit to Carpetright I was expecting the staff to all ask if I needed help but they greeted me and left me to it and were busy as lots of customers came in I spoke to Ben and ordered our vinyl for our new flat an east experience
October 2023 by Paul Simmons
Love the smell of this place! Lots of carpets, rugs, vinyls and laminates to browse over. Friendly and non-pushy staff that are happy to just let you browse but also be on-hand when you need advice. There is a fairly big 'off-cut' section at the back of the store that's worth a browse. You never know what bargains you might find in there :)
August 2023 by T Mabbs
I visited in the hope of finding a suitable vinyl to take away for my bathroom floor and was very pleased to find a suitable remnant at a great price. The staff member was happy to take it to my car and were very helpful. Will return.
August 2023 by My Local Handyman
Visted today for some vinyl flooring. The guys there were friendly and helpful. They didn't jump straight on us when we arrived and gave us some time to browse before offering assistance. Very relaxed atmosphere, no pressure or 'hard selling' like most similar businesses I've visited.Doug was particularly helpful and patient with our indecisiveness and helped us choose the right size and price for our floor.The other gentlemen that helped (sorry I forgot your name) was great also. Sweating in the heat cutting it to size and added extra packaging to ensure a safe and secure transportation back home.Thanks guys ?
August 2023 by Gemma Erskine
Listened to our input and needs and helped work around us. Manager Ben also a great help and advice and fitted us in for our new carpet asap
July 2023 by Mason Larkins
Fantastic service from staff member, was able to get the carpet I wanted with a saucy discount
July 2023 by Ashley Irons
Staff were helpful and provided good customer service. Would highly recommend as a reputable carpet provider
July 2023 by Val Hornsey
We went into the store having a idea of what we wanted and what colour, we were looking around when the salesman approached us to offer help we explained everything to Philip and advise was given as a few were out of stockWe choose and continued to chat to Philip who's customer service was 100% excellent more than helpful,friendly and approachable his jolly character made us decide in future we will go to him .Our carpet has arrived and fitted and we couldn't be.morw happier with the choice quality and again the service even the carpet fitter was lovely to
July 2023 by hellen stringer
My husband and I popped in to Carpetright in Canterbury to look for a new bedroom carpet. Was greeted when we walked in and a lovely salesman spent a lot of time with us explaining the different carpets. Will definitely return in the future.
May 2023 by David Young
I required a good quality mat to sit between my office chair and the carpet, partly to protect the carpet and partly to not move whenever I move the chair.Perfect size and quality mat found and purchased.Friendly staff that don't pounce on you as soon as you enter the store.Also there was a sale on, which helped.
April 2023 by Luke
First time visiting Carpetright. My partner and I have recently brought our first house and had very little knowledge regarding how/what to order (other than knowing what colours we wanted) We were greeted by Phil, who walked us through everything we needed to know, step by step. Very knowledgeable and polite manner, which made choosing what we wanted a breeze. Would recommend!
April 2023 by Chrissie Clark-Wilson
On a wet grim Saturday morning l visited the Canterbury branch. I needed help to find vinyl. Phil went out of his way to help, well above normal customer service.I left 20 minutes later with exactly what l needed. The other chap also made it a great shopping morning by being so friendly and welcoming. Thanks ?
April 2023 by Natasha Leitch
I?d highly recommend! Staff really helpful and friendly. We recently bought laminate for our living room we got a really good price and is good quality , they fitted it in good time . Can?t fault customer service will be coming back to get our carpet done .Thankyou !
April 2023 by Chris Smith
Just ordered Carpets from Phillip at Carpetright Canterbury. Fantastic customer service. Polite Friendly Helpful and very professional. Thank you
