October 2023 by sk mobile
they have paypoint but can not take any deposit in the guy explained we not taking any deposit becouse ownership changed. not good service at all. i gotta complaint to paypoint as well.27/10/23
October 2023 by Caroline Martin
Took a parcel in to be sent . Waited in line which is expected . Gave in parcel and wanted receipt as dropping my off for someone . The man said I would have to wait . Yes I know their were a few more customers behind me but I had already waited my turn . I said I need to go to work , he couldn?t understand why I needed a receipt. I said as I?m posting for someone else . He said I would have to come back later and handed me back my parcel . I feel quite bad writing this post as I usually have good service there . It is this one person that spoils it for the whole shop . 15/09/2023 at 10.50am
April 2023 by Lisa lisa
Bad customer service. No Hello or anything, just greeted with a blank miserable face. Will not be using again.
February 2023 by Emma G
Collectplus service is not good.My parcel was returned without communication after 1 day & before I had the chance to collect.What is the point in click and collect if they dont hold it for you for a couple of days?
November 2022 by iJust ReviewStuff
The man behind the counter is very disinterested and not friendly. Prices are also extortionate for what they serve. Small variation of drinks and snacks. Not a very nice shop to go into with poor customer service.
November 2021 by Sophie Heard
Up the Miff
November 2021 by Laura Mawby
Would not recommend if you are trying to use the collect+ service or if you are female. I went to this store for the purpose of returning my SodaStream cylinders via the Collect+ service. I was treated with extreme rudeness by the proprietor for following the instructions given by SodaStream, which were that I could return multiple cylinders under the one label. He told me I had no common sense, condescended to me, and called me ?darling?. When I told him I didn?t appreciate being spoken to in that manner, he passed my boxes back to me, refusing my right to use the service he is contracted to provide. To be fair, however, I was no longer interested in remaining in his store anyway.
November 2021 by Aarron Cunningham
Went in there today with my guide dog. I am legally blind.was told get out get out.no pets in hear. I informed the man he was a working guide dog. He said no get outNo pets allowed. I explained he had a sign saying guide dogs allowed. No get out. So I will not be going in there in future
November 2021 by justelanor Morgan
Disgusting service to a blind person and their guide dog. Shame on you for refusing them access (even though you had a sign on the door saying guide dogs are allowed). This is breaking the law. Please learn and train your staff to know the rights of guide dogs in shops.
November 2020 by Andrew Hendon
Staff were helpful and bought some really nice tee shirts at a very reasonable price.
November 2017 by shanice jones
I am trying to locate your store in Canterbury town, i am looking for collect plus could you help me out or have a contact number i could use to get in contact with yourselves?
November 2017 by bausshenchone grr
Always have what i need and the staff are very well manered
