December 2023 by Ella ?Bella? Akehurst
Never an Issue the Only Place I can get the Epilepsy Meds I need ..Staff going above and beyond.This is no easy task and if people want meds then they need to understand that the service is essential (Receiving the wrong meds from ELSEWHERE with no pharmacy no checks ?)It can kill you or like me leave you with a brain injury's, so put some sense and sensitivity in they are chasing essential medication it?s well stocked ..The staff are hugely busy helpful and a vital service they all need LUNCH if they do not have a lunch break and time to even go to the loo ?Mistakes will be made they have a code of Ethics they have to stick to .You can?t sadly as a pharmacist just click your fingers now and get hold of medication look at the government website for unavailable or near impossible essential medicine to get hold of ,that should answer your questions rather than being rude to staff try being nice as ?one kind word can change someone?s entire day .? People are ill we would not hopefully be there unless we needed the medicine mine actually stops me from dying ..Boots 10 PERCH RD this is long overdue! I only come for my medication that nowhere else can get hold of thanks so much for all the hard work help and dedication that you and the team do ..Crutches -Red Hair causing chaos !I am hugely grateful to you all !?Don?t Forget that people who appreciate all of your help .All pharmacist close this is one of the busiest if they are on the computer they are not ignoring you they are trying to reach meditation that?s out of stock .Hence the level of staff has gone up !Increasing demands, some also from EU and no prior agreement was made for any medication on this don?t blame the Pharmacy or the Dr ..
November 2023 by oves og
Helpful staffs easy to navigate
November 2023 by Larry Jacobson
New opening times. Pharmacist closes for lunch but they don?t bother to update the website to tell anyone
October 2023 by Grace Banks
Great big boots with everything you need and easy to park
August 2023 by Suzanne Pitts-Hughes
Does not serve a one start really- I have been using the pharmacy for over 7 years it was always great but the last three years have been a disaster and very stressful for me I have a monthly prescription which takes 24 hours from ordering it from the gp to reaching the pharmacy they never text me anymore to say it?s ready and when I go in there they always blame the gp for not sending it over which is untrue. For example I went in four days later on a Friday evening after telephoning the gp who said they emailed it across on the Tuesday morning . It still has not been done! I waited half an hour to be served with two people in front of me. The staff never acknowledge you politely and sadly look like they do not want to be there the staff turnover seems very high as I rarely see the same person twice. I felt sorry for the member of staff on Friday as she was the only person there! I don?t have time for this I work full time with a chronic illness and need the medication so I am able to work,I keep thinking it?s a blip but after three years something needs to be done to bring it back to the level it once was and earns 5 star reviews !!!
July 2023 by Elizabeth Birbeck
Disappointed with the Toni & Guy on offer. There used to be more.20/6/23 Disappointed yet again. No Bronze or Peach No7 makeup Skin Illuminator, or the No7 body glow thing, usually with the sun screens. Get your act together Boots, we don't all want to look like death warmed up. Let's have a bit of shine and colour. Us older customers need to brighten our skin up, not dull it down to look like death. It's coming quickly enough without wearing it.
July 2023 by Maurice Morsia
Bit short of stock on the shelves
February 2023 by Chrissie Clark-Wilson
A very helpful pharmacy who always go the extra mile
January 2023 by Paul Bowman
I shop here a lot great staff always helpful
December 2022 by Thomas Fitzpatrick
Much nicer than the large boots in town. You can actually find someone to help. Which then will lead to sales!
December 2022 by Syed Islam
Worst customer service in pharmacy!! My daughter was really sick and there was no medicine in there,so I ordered for medicine to collect next day on given time by them. But when I came they told me order didn't come so they need to order again. I asked them that how come you ordered and order didn't came unless you didn't make any order? There was obviously no answer. They don't ever care if anyone is very sick or I am sure if anyone is dying. If I could, I would give 0 star to this kinda service. Really annoyed ?
December 2022 by Robyn Hoddell
Even though this is supposedly the best boots pharmacy in town (they are well slow, just tend to keep most meds in stock)The boots it self the stock has been low or empty every time I've visited. Which doesn't look good. Might be too big of store. It needs a change in store really. Bigger pharmacy area, and a smaller shopping space.
December 2022 by Warren Harris
Well stocked,had what I needed,polite staff
December 2022 by Michael Richards
Assistants very good in helping me to find items I needed.
November 2022 by Rach S
Would be helpful if the opening times they display in the window were more informative ie for the store or the pharmacy. They have telephone timings given if you ring but these were not updated for the Christmas period.. they could also have done with putting these timing on the Google search.. I wasted a 25 car journey. Store clean and tidy staff very helpful ?
