January 2024 by Daniel Hopkins
Wouldn?t buy fish here they have dead ones and the other fish are eating them
December 2023 by MR Keyz 88
Let my dog die when they could have done something the VETS in that place are shocking
December 2023 by Terri Mansfield
Chap on reception was brilliant. Only spoke to a veterinary nurse bit she was lovely too. Added bonus was meeting some other lovely pets.
December 2023 by George McCaul
Excellent service really helpful staff
November 2023 by Carllet Barrett brown
Outrageous don?t care about animals well being ! I was told by PDSA ( they where amazing went above and beyond to help my hamster ) been told by them to go get XENO for my hamster to test that if that don?t work sadly it?s going be cancer ??but worth the try anyways so I go pets at home and told them they wouldn?t sell me it even though they had it behind the counter they wouldn?t sell me it apparently need be registered with them also said about need be a prescription?. Which you can buy the stuff online ? and I explained PDSA told us to come here and get Xeno to test if it?s parasites if it?s not it?s cancer but they said it?s worth a try as his not lost weight yet but pets at home wouldnt give it to usThanks a lot PETS AT HOME LEAVING AN ANIMAL IN PAIN AND DESTRESS now my hamster is going have to suffer how can they leave an animal in that condition the man was extremely rude and none caring about my situation
November 2023 by steve sponge
I'd give it more stars but only went for mix dog biscuits and as usual, half the pots empty.
October 2023 by Drew Kilburn-Long
This was the first time I had gone to this store in quite some time. I was looking for indoor bird products. I actually had to wait in a que to look at what they had on offer, simply because there was one person in front also looking at all that pets at home had to offer. As you can see by my picture that was the only area in the entire store that had indoor bird products. The majority of store was for dogs. I would say. 60% dogs, 30% cats, 5%fish, 3% small animals, 1.5% wild birds, 0.5% indoor birds. Years ago, they had avierys amd even a bird specialist, with lots of toys, food and books on offer. We will not be returning to purchase anything for our bird as we are unlikely to find anything. They did not even have feeding dishes... such a shame.
October 2023 by Matthew Kelly
Wow!!!! I've have been having such problems with my dog dolly and her nails.But today popped into pets at home in Westwood Cross and a lady called zoe took dolly and sorted her right out and I couldn't be more grateful ? as was so easy and smooth and dolly came away feeling happy and untraumatised and is a massive weight of my mind thank you ? xxx.
August 2023 by Sophie Elizabeth
It's a good pet store for basics. Just wish they focused more on the high quality items rather then cheap pet food. Walk ways are quite narrow,
August 2023 by Dion Baxter
Wonderful staff. My dog's favourite shop. ?
August 2023 by Dawn Huckle
My order was on time, the staff are helpful and friendly
August 2023 by Karen Elizabeth
I keep visiting the store at Broadstairs to purchase some charcoal biscuits for my dog - I?ve been told several times they will be on next delivery and they are not. All the loose biscuit section has been empty now for around 3 weeks. The website says they are in stock today but they are not - another wasted journey across Thanet! Can?t get her digesting medicine either and again not on shelves for couple weeks - someone needs to sort ordering the stock. I?ll go elsewhere now, this is why people don?t support local shops and order online!
July 2023 by Bob Wood
First time I've been in since the refurb. Bit difficult to find things in their new places but has certainly brightened the store.
July 2023 by DIY and Metal Detecting
Seems very dark when you walk into the store on a sunny day. Friendly staff who are willing to help and this store also has a vets practice on site which is handy as it's open 7 days a week
July 2023 by Becky Kelly
Great place to go for pet supplies. Need more varieties for pet food bag sizes. Great variety of products for different animals.
