January 2024 by Zeno Chios
Normally, my experience with this place has been worth 4 stars, but recently had a prescription-related incident in which the lady who was apparently running the floor was just dismissive, rude and made no attempt to offer any customer service whatsoever. I had no option but to leave empty-handed and try another pharmacy, which I did, and who had the prescription in my hand within 5 minutes. It?s a shame, since most of the staff I have encountered here have been nice and helpful.
April 2023 by John Curruthers
Hour long queues. One member of staff. People had to leave as they couldn't stand up that long. Just shut down if you don't want any customers.
April 2023 by Rik Erangey
Worst customer service i have ever experienced by one particular member of staff.every time is the same infact i didnt want to go in there to collect my repeat perscriptions any more because if the complete and utter rudeness and lack of customer care.i changed pharmacies.its a shame its just one member of staff who ruins it for all of them.
April 2023 by Twiglet Brigade
Never had a problem always have my prescription ready.staff always polite and helpful. Wish I could say the same about Boots
December 2022 by Josephine Upton
A big thank you to the staff and pharmacist today Saturday 10th Dec went out of their way to help and gave me mine, and my husband's prescriptions nothing too much trouble makes a change.
December 2022 by Jane
Awful customer service by one member of staff! Always the same, rude ignorant and not bothered in the slightest what your trying to say and walks off!! She should not be serving customers, I witnessed it with other customers too! Try another chemist I will.
December 2022 by Jo Upton
A big thank you to the staff and pharmacist today Saturday 10th Dec went out of their way to help and gave me mine, and my husband's prescriptions nothing too much trouble makes a change.
May 2022 by Jone Barrett
Nice friendly staff and good choices
April 2022 by Karl Graham
The young man who served me was extremely helpfull he took my order over the phone and brought everything i needed outside as i had covid scanned my card for me couldn't have been better. Karl Graham
January 2022 by david featherstone
Phenomenal service-big mention to Sarah who went more than the extra mile-blown away by her help with my prescriptions !!
February 2021 by Tracey Norton
What a ride shop.Staff standing around at pharmacy counter chatting.l stood there for five minutes waiting.ALL I WANTED WAS TO USE WAS A PHOTO COPIER WHICH WAS PLUGGED IN AND READY TO USE.NO YOU CANT USE THAT WAS THE REPLY!!!!I HOPE WHEN YOU NEED SOME THING IMPORTANT DONE EVERY ONE SAYS No.I will never come into to this shop again and you can be sure I will tell every one about my experience
February 2021 by Charlotte Watkins
The staff were rude and unhelpful, reduced me to tears in the pharmacy, when they heard my prescription they seemed to not want to issue it and made it as difficult as possible.
February 2021 by Julie Sheehan
Went there Saturday 19th September to pick up my husband prescription and the member of staff who served i found very rude
October 2018 by Linda Peters
All the staff at Paydens are really lovely but I would single out Sarah Kemp who went out of her way to sort out my ongoing problems I was having with my GP surgery over repeat prescriptions. She personally visited the surgery on my behalf and immediately sorted it, She is an angel. I went into Paydens to collect my medication and hugged her with tears in my eyes and praised her in front of her Manager. Thank you.
September 2018 by Jacqueline Harley
What a fantastic Pharmacy very helpful, nothing is to much trouble they put your mind at ease. Both of the Sarah's that work there are incredibly kind, compassionate & very professional.
