January 2024 by Andrew Cooper
Not bad as good as any other nowadays
December 2023 by Roslin Godwin
I had two times bad experience from your staff approach and attitude today the 25.11.23 .First I had asked for the place to find the frozen corn and the man was organizing the frozen veg said the place which I couldn't find and I have asked it again and he was abrupt with his behaviour and shown the stuff and I felt almost he was throwing the veg.on me as I have asked it for twice. I have apologised him for asking second time.The second was in the till as the man in the till was unhappy the way my son put the basket on the corner side and he was rough with his attitude and he got up from the till to put the basket in his way and was teaching us how it should be placed.I am a long term customer with you and I felt insulted today and I feel I won't come to you for shopping any more.
December 2023 by Luke Williams
Awful experience today.Firstly an alarm at the back of the store constantly going off - driving me and others insane. Staff on the floor were completely lacking. Self serve tills state cash or card but after putting through all my items I found out the cash option was turned off - I was faced with a sarcastic and less than helpful comment from staff. If the till does not accept card normally you have a box alerting you clearly - physical signs should be covered saying that cash was accepted. More staff should be on duty - especially self service. Till lines were long which was the only reason I went self serve.Don't think I'll ever return.
December 2023 by Ray Shelley
Absolutely horrible place have a to queue to us self service and staff are oblivious that only one person is not enough to manage 20ish self-service tills. Had to wait 3 mins whilst the old dear dealt with another customer lucky I was next as I was dealt with next. Other customers weren't so lucky. Had a 22 minute wait (before i was seen) for a click and collect
December 2023 by Phil Martin
A strange experience here, mostly friendly staff, with the exception of a miserable, grumpy young lady assisting in the self scan area.If you don't like the job, find another.
December 2023 by Lynne Russell
Trying to speak to a member of staff re query on click and collect not possible so many numbers to press then I end up speaking to a person with little understanding of what I am asking him ..Only wNt to speak to real person at Asda broadstairs....to help me???
December 2023 by Liam Philpott
Worst supermarket shopping experience of my entire existence.
October 2023 by Jamie Russell
Visited on Saturday 30th of September. The shopping went fine and found most of what we needed, but the queues for the checkouts were massive. Despite being a Saturday and a extremely busy store only 2 checkouts were open. The self checkouts and shop and go trolly areas were also backed up what little staff there were seemed unable to cope .we queued for 28 mins.More tills should be open at busy times
October 2023 by Anna Ockenden
This Asda needs a sort out, the shop is a absolute mess, there?s been a McDonald?s cup on a shelf for 3 days solid, (I visit a lot as I?m local and stupid) the toy isle especially is just a mess.The self service tills are a absolute nightmare. The other day my partner and I was stood waiting for 15 minutes before we could find anyone to help, and that?s the usual occurrence, it was the middle of the day on a weekday and not busy. So this shouldn?t be an issue. And today my partner has now been stood at the tills for 10 minutes waiting for someone to actually do their job, all the tills waiting for staff. 10 minutes so far?.
October 2023 by Chris Parry
Good amount of disabled parking both sides of the main entrance.Busy shop. But obtained everything we went for.
October 2023 by James pink Bart
I am very upset with being out parking fines to when I run over 60 minutes this country is getting really stupid because us folk are watched 24/7
October 2023 by louisebentley
I haven?t received my order, called customer support said drivers on its way that was 2 hours ago? still no delivery
August 2023 by Hugh Mccafferty
A good range of items, well priced and mostly excellent quality.Kaz on customer service , and the lady floor manager who works most Sundays are outstanding, both friendly and helpful.
July 2023 by Leon Hendy
Why put yourselves on deliveroo as an option if every single time you place an order it sits still for over an hour and then you proceed to cancel it... I've tried to order from you several times and every single time you cancel the order. If you don't have enough staff to complete all your picks maybe you shouldnt be accepting orders and wasting people's time or hire more people to work picking. It's ridiculous to make it a guessing game every single time.Gave it another shot today only to be given the entire wrong order at the door ordered bits for a night in and got some pom bears and a pepperoni bake ready meal, absolutely shocking service, stay clear.
July 2023 by Carole Buddle
Busy supermarket,well stocked,a lot of choice and plenty of takeaway options
