January 2024 by Carol Coles
Very good x
December 2023 by James Doughty
Yet another example of a pharmacy not effectively managing their customers.3 people, all serving at the counter, then all going to fulfill prescriptions. Please just have someone serving at the counter, update on the wait for those with prescriptions, then serve the next in queue. Maybe we wouldn't then wait 40 minutes for something that should have been 30 seconds.
March 2023 by Mike Shannon
very efficient staff, thank you
February 2023 by Janet Eaton
Very quick at delivering my prescription, brilliant thank you
February 2022 by clare wright
What has happened to this once super efficient pharmacy? Prescription service has become one of dread and frustration, ultimately at the detriment of the customer ?
May 2021 by Alastair skinner
Fantastic customer service all the staff are more than helpful and always patient and helpful . Best chemist around for help and advice
March 2021 by Wafik Morcos
I have been their customer for over 30 years.Unfortunately, their customer service has recently taken a nosedive.My prescriptions get delivered direct to the chemist from the GP.Three days after they got my single item prescription, I went to collect it. I was served by a young, unfriendly and discourteous member of staff who told me that my prescription was not ready. Upon enquiring about the reason, she rudely said because they have been busy. I told her that I would rather wait, to avoid going out of the house again because I was sheltering, she warned me that it was going to take half an hour!!Sure enough, I had to wait 40 minutes for my item, while watching the pharmacy technicians preparing prescriptions for home delivery, nursing homes etc.I have decided to take my custom somewhere else, as I refuse to be treated this way, and not to be given priority as a waiting customer, waiting for a single item prescription.Shame on Courts Chemist, Birchington ?
March 2021 by Michael O'Hara
I cut my forearm whilst gardening,and the cut developed into a lump. I sought the advice of the pharmacist and,following her advice,I sent a photo of the injury to the Birchington Medical Centre. Within a couple of hours a doctor 'phoned me to say that it needed to be seen at hospital and that he would arrange an appointment. The next day the East Kent Hospital 'phoned me with an appointment,and last Friday the lump and margins thereof were excised at the hospital and have been sent for testing. From start to finish I have received prompt and professional treatment from all concerned. The staff at Courts have invariably been top class whenever my wife and I have seen them,and this was no exception. Whatever the result of the tests you have made an old man very happy!! Thank you.
March 2021 by Glenn Johnson
Fantastic service. Very efficient and polite staff for helping me out with an urgent prescription medication problem.Many thanks. You are a credit to the local community.
March 2021 by Pamela Twyford
Friendly, efficient and helpful staff. Excellent
August 2020 by IanC-2835
Left one star because it is not possible to leave none at all. Staff are unhelpful and uninterested. Do not even bother approaching the pharmacist at all she is rude arrogant ill mannered and unhelpful. 'Computer says no' about sums up her approach on a good day. Rather use the pharmacy next to the medical centre.
March 2020 by EllenB-55
Thank you so very much for looking after us during the covid-19 epidemic ð??· you have all been absolutely brilliant... thank you from Olivia Burchett and Ellen Burchett x
December 2019 by John Tuvey
Lovely staff very helpful
