July 2025 by Bearsted Motors
The word that comes into my mind for this company is useless.
July 2025 by Kinglayray
Poor service I regret using them
May 2025 by George Rothschild
Excellent prompt, helpful and very friendly service - highly commended.
April 2025 by John Maplesden
Great service from dhl where Lauren served us we were very happy to send our sons bits and bobs he needed them soon , as he moves into his lovely apartment we felt his package was in good safe hands top employee Lauren at our local aylesford depot
January 2025 by Shani Turner
Simone was very helpful
September 2024 by Willbj01
Great service had issue with my parcel had to collect come here had no issue with my collection fast and simple good job
July 2024 by Daisy 3042
Had a lot of problems initially with DHL, but last few deliveries have been great, got a very friendly guy who knows where we live and is really nice to chat to. Unfortunately if it's not him on duty then it's very hot and miss if we get a parcel or not. Call centre is abysmal, I think it's based in India, very hard to get through to anyone, constant disconnects and hard to understand the person you're talking to.
June 2024 by Gerard Jones
Helpful staff. And, after some bad experiences with other carriers, DHL is the only one I trust these days.
April 2024 by Daav Matter
Best service I ever experienced ,super fast express delivery from abroad ,they cut estimated delivery time by one day with their efficiency , awesome
March 2024 by Richard Gray
Great Service, stafff very helpful
July 2023 by Boram Kim
Some drivers are friendly and hardworking so I am adding up a star from zero. The site manager and other head of staffs were very arrogant and rude. I followed what they asked for but they kept making bad excuses not to handover parcels, and how they handled with issues were not so professional after all.Add up.All the items you want to send at the depot need to be opened and checked by DHL staff. And sometimes driver opens it and they send randomly. (Some items got lost while in transit too!) I use the courier service for my business to send items to customers after careful inspection and I wear my gloves when packing and DHL staff with long nails they just randomly open and put it anywhere. I don't think they do it for security but they seem to be checking to know with their interests.Also the size of items vary but standard is their box size. If one side is slightly longer than their box, they go for the whole size up and pay extra. It is very hard to do business with DHL.
April 2023 by Ant A (Torah)
Delivered as promised. I live in a flat where most delivery couriers get wrong. DHL came all the way to my floor and knocked on the door. Good service DHL. Keep it up
March 2023 by Andy Wapshott
Here at DHL Express Maidstone we run a courier business that puts out at least over 50 routes for the whole of the southeast of England. But with our fleet of vans they need to be washed, so every week at our service centre we have a mobile van wash that comes into wash the our vans. Mobile Fleetwash work tirelessly from 4pm to 7pm washing vans and lorries at our depo to keep the fleet nice and clean.A massive thank u every week to Jo and Tom Mobile fleetwash.
March 2023 by Mark Gill
The staff were very helpful and patient as it was my first visit , the parcel sent arrived in Singapore the next day , couldn't have asked for anything more ? ?
March 2023 by Simon Topley
Fantastic service, super helpful, can't praise enough, thanks!!
