January 2024 by Beverley Larner
I wanted to buy some of the travel sized products to put in my fill your own crackers for Christmas. A limited selection was available but I saw a basket with 4 for the price of 3. I thought 'perfect' for what I wanted. I picked up shea shampoo, shea conditioner, shea lip balm and mango lip balm. At checkout, I was told the mango lip balm was £6 on it's own. No real explanation given as to why and no alternative product was offered. Why on earth put this in a basket with everything else when it clearly isn't on offer? Absolutely ridiculous. Won't be using Body Shop again.Went to Rituals instead and got everything there. Superb service there too. Body Shop staff take note!PLEASE NOTE, THIS REVIEW IS FOR THE BLUEWATER SHOP NOT ASHFORD OUTLET!
January 2024 by Neil Glanville
Not much cheaper than a usual Body Shop!?
December 2023 by Em C
Got some great deals
November 2023 by Lucy Ward
Lovely clean shop, lots of choice and the staff are really helpful and happy , always on hand to offer advice , products are now vegan although I find the packaging to be dull the contents never disappoint ,I highly recommend a visit
November 2023 by Emma Powsey
Excellent customer service, shame don't do hemp body butter in large tubs.Love the soaps thou.
January 2022 by Rhys Hills
Wife purchased some handcream, she couldn't find her loyalty card, staff member helped find her on the system. The negative was the staff member wasn't wearing a mask, or protection and no lanyard to say she was exempt. Sad from such a highly known brand.
January 2022 by chris paine
Friendly, helpful and knowledgeable team. Highly recommend will definitely be back in 2022.
December 2021 by Lisa Budd
Good range of projects defo will find a smell you like
December 2021 by Reena Ramus
I just love their products
November 2021 by jody spiers
Very friendly staff its expensive needs more offers but I did buy something
November 2021 by Z K
I just could not resist to get a not so expensive parfum from here.
October 2021 by Andrew
Display and products as you would expect, friendly and welcoming staff
October 2021 by Patricia Herbert
Very helpful, got what I wanted quickly.
October 2021 by Lisa Marosi
Lovely staff, really helpful.
October 2021 by MitchThaMan
Staff were friendly and helpful! Nice clean and well presented displays! Little disappointed the usual mutlibuy offer wasn't running so just the one bottle this time, plus a few items weren't priced. Unfortunately no big bottles of shower gel so it was a small spend this time. Staff made up for the experience by being so accommodating getting prices for me and giving some lovely advice ?
