March 2023 by ram tamu
Really professional . All the team, Gavin, Tom, Megan ? are really helpful ,friendly, treat like a family member . thank you from my family.They are first agency who replied me within a few mins after i request a view the property in online.I would definitely recommend to my family and friends.Thank you once again to your whole team . Keep it up.
January 2023 by Reid Hawkes
Very upsetting service from this company.I called up yesterday and spoke to a gentleman regarding a viewing on a property. I was told that I could view the property today at 14.00 to which I agreed verbally even though there was already two people interested in the property the landlord wanted three put forward to meet personally before deciding on a tenant.I took the time off work and headed over to the property where I arrived at 13.55 there didn?t seem to be anybody in so I knocked the door and there was no response. I then decided to call the estate agents at 14.10 to see what had happened to be told that the appointment was not confirmed as I did not receive a text.At no point on the phone did the guy mention to me that if I didn?t receive a text the appointment would not go ahead.Very poor service indeed leading to time off work unnecessarily.
January 2023 by Emily Harris
I had a couple of viewings with Georgia for properties she had contacted me about that had not yet come on the market. Not only was she professional but pointed out benefits to the property and turned characteristics that at first glance seemed not so appealing into a positive. She was very polite, jolly and helpful.I a grateful for an agent who didn?t make me feel rushed and made me feel as if I was the only one for the property however i was aware there was others viewing.I continue my search for properties and hope Georgia can help me find something soon!
November 2022 by Hannah Slattery
We recently sold our second house with Stevens and the service was absolutely amazing both times, Tom kept us up to date with all updates and was amazing every step of the way, if we are buying/selling in the future we will definitely be using Stevens again!
November 2022 by Tina Horsham
What an amazing Letting Agent & experience we've had getting our tenancy sorted with Stevens & Co. Professional, informative & friendly from the start, Harriet Deeprose kept us informed every step of the way. An extremely positive experience for us as tenants in comparison to our last lettings agent. Thank-you Harriet, we are so happy in our new home.
October 2022 by Ian Close
We approached Stevens to market our late Mothers home as we knew they were local and had been successful with sales in the area.Tom Green valued the house in a very professional manner and advised a realistic valuation, it was a pleasant surprise to us. We think our Mother would have been amazed.Tom also said that it would possibly sell very quickly as demand was high.The house went on the market and realised a first enquiry within a couple of days. The sales advertising and pictures were professionally done.With agreement with Tom we decided to give it a further few days, as it had not reached a wider market.However, we received a further enquiry, with a request to remove it from sale at a greatly increased offer. The family agreed that we would happily accept the offer.Tom advised us that they used Kingsfords Solictors for conveyance, this suited our needs as we needed to apply for Probate through them as they held our Mothers wil.Both Tom and Jordan were excellent in keeping us informed of progress of the sale, via email and telephone.The successful sale commenced 3rd March and will be concluded 13th May.We would like to thank everyone concerned for a prompt painless delivery of your services.The Close family would recommend Stevens to anyone.
October 2022 by Max
We spoke with a number of agents however Bill Dane at Stevens gave us the confidence to proceed and market our property. He sold our house quickly and efficiently and also helped with our search for something new. He knows the area well and prices too.We will most certainly be back and totally recommend using Bill Dane for buying or selling.
October 2022 by Adam Sains
I have recently brought a flat in Repton Park and I couldn?t thank Stevens estate agent and especially Bill Dane for how easy the process was.I was always kept in the loop with how everything was going and if I needed to do something I had missed.The process on the day of completion was very simply and Steven?s even got a bottle of Prosecco and a goody box.Bill also came round to see me the next day to see how things were going and he brought a case of beer to congratulate me on the purchase.I once again can?t thank them enough with how easy the whole process was and would highly recommend anyone thinking of selling their home to use them.
October 2022 by Sandra Palmer
Well what a positive experience selling our house with Stevens!! From meeting Tom at the beginning & then being handed over to the very enthusiastic, caring, bubbly Jordan! Jordan has definitely gone that extra mile to get our sale completed, she has been like a dog with a bone contacting everyone concerned to get this sale completed! She has gone above and beyond to help & even messaged me on her day off!Such a fantastic team at Stevens with customer service very high on their priorities!!Great work and an absolute pleasure dealing with you all!Sandra & Sean
October 2022 by Lorraine Adkins
Thank you Stevens and Co for all the help with selling our flat. Although we had some stalling along the way, (due in no way to Stevens and Co!) working with Bill initially and then Jordan, was a great experience.Jordan was so helpful and continuously followed up for us, always proactive and always extremely professional and positive. So happy to finally conclude our sale and a huge thanks to Stevens and Co for all the help and support!
October 2022 by Alison Capozzi
We bought our new property through Stevens and we were very impressed with the service we received. At the start of the process we met with Jordan to view the property. She made us feel very relaxed and comfortable. She helped with us seeing the potential of the property, but at the same time we did not feel under any pressure. She really was great throughout the whole process. The Sales progression team were also very helpful. There were problems with the start of the chain and everybody was so understanding and positive. When we completed the sale we were contacted by the Manager who offered helpful advice. On collection of the keys we met with Jordan who presented with a lovely gift box. We felt she was so pleased to be handing us our keys to our new home. Overall we had a very positive experience.
October 2022 by Duncan Forbes
I'd highly recommend using Stevens to sell your home. Bill, Tom, Jordan and the whole team helped to take most of the stress out of the whole process. They were always happy to help, quick to respond, always answered any questions we had and of course, they managed to find a buyer for our property very quickly and got a price we didn't even consider possible initially!If you're selling your home, use Stevens!
October 2022 by Eveline Wong
Thank you, Stevens and Co, for helping me to rent a property in a short time. Especially I have to give Five Stars and Big Thanks to Harriet! She is a fantastic agent: helpful, patient, with a warm smile, provide accurate information and efficient response and does things systematically and professionally. So I highly recommend Stevens and Co. Besides, and my appreciation is beyond expression: Well done, Harriet! You are brilliant!
October 2022 by Mark Borny
We were really pleased with Bill. We had been trying to buy and sell for 18 months and therefore had experienced a number of estate agents. My partner and I agreed immediately that Bill was by far the most genuinely engaging agent we had spoken to and came across as authentically interested in helping both us and his seller. This remained true throughout our experience with Bill. I wouldn't hesitate to recommend Stevens and Bill in particular.
October 2022 by Rose Smith
Thank you #TeamStevens for your excellent service.Both houses that you have sold for us this year were dealt with professionally, by friendly (well trained/experienced staff) with excellent communication from start to finish.Although the most recent sale, of the house we lived in for 2 years, was not plain sailing due to the bottom of the chain, the tenacity, belief and support from all concerned made for happy ?new home? owners.If anyone wants a professional, committed and friendly company to sell/buy a house, look no further. And before you ask, ?no? I?ve not been paid to write this!Many thanks ?
