July 2023 by Rob Pratt
Excellent letting agents, professional staff all polite and helpful. Never had any problems with anything.
November 2022 by R B
Now I finally have (some of) my deposit back I can write a review. No problems during the tenancy. Afterwards, however...It was determined extra cleaning was required. I did not dispute this. SJM's quote? £900, the exact amount of my deposit, funnily enough. Talk of needing to rip baths out, cut holes in walls etc. Thank god I am a landlord myself and got a second opinion. I organised an independent cleaning contractor who reduced the quote by hundreds. I worry how much has been taken from those who are less able to stick up for themselves. Because of this, I do not trust SJM and I cannot recommend them.
October 2022 by Louisa Coombes
The team at SJM have always provided us with great service - they are helpful, friendly and professional. They offer a calm and unflappable approach - house buying and selling can be stressful and having the team at SJM to help at every step of the way is always reassuring. I wouldn?t hesitate to recommend them, and frequently do to friends and family.
September 2022 by Jacqueline Hamood
Personally I cannot rate the team at Steven J Moore highly enough. The staff dealt with all our needs quickly, efficiently and professionally. More importantly, I have always felt they gave that extra personal touch whenever we needed help over the years. Can't thank them enough!
September 2022 by Dolores Mateo
This is the best estate agent I have ever come across. They provide customer service at its best with a very human touch that made me feel well looked after in the stress of looking for a new home. I can't recommend them enough
September 2022 by Shelley Shimmin
t has taken me weeks to leave a review, but I feel that I must. DO NOT USE THIS COMPANY! They have failed over and over again costing me tens of thousands of pounds. I have enough records and proof to take legal action and if they try to defend themselves I will use it as evidence. If you want an honest review, I say.. Try someone else.
September 2022 by Sheril Lathief
Impressed by their customer service and the properties they?ve shown us so far. Still on the hunt, so looking forward to seeing good properties thru them and finding our home in the near future!
October 2021 by Tim Wilson
Excellent service when we wanted to view a property last week....
October 2021 by Inna Railean
Very professional and friendly ?
September 2021 by Dom Brandon
Dreadful, awful estate agent.Steer clear!We rented our flat out with them, they paid little attention to looking after our interests, they were rude (I won't mention names but they know who they are) usually took ages to respond to emails and then became short-tempered and aggressive when frustration was shown!Little attention was paid to them doing their job and when things got particularly difficult and rude, S essentially said, here's the bosses details, complain if you like.They weren't bothered about being decent or professional. It was only when we moved to a new estate agent we realised how things SHOULD be done and how much was ignored by Steven J MooreSteer well clear. They're rude, don't do their job properly and are completely unprofessional
October 2020 by Marvin Pettersen
Cannot praise the service too highly. Despite lockdown etc the sale went through quickly and efficiently. I would certainly use Steven J Moore again with full confidence.
October 2020 by Trust Trip
Absolutely terrible experience. Avoid this Estate agent. I?d give zero stars if I could. You have been warned.
October 2018 by Steve Byrne
The team at Steven J Moore went above and beyond in helping me buy my first property. I highly recommend the team here, I wish I could give more than 5 stars.
October 2018 by Jamie Byrne
The lettings team are really supportive and have made the experience of renting my first property an easy and enjoyable one.
October 2018 by Alex Watson
Recently sold my house and the guys in the office made the entire process super easy and painfree. Thank you guys for all your support and I would recommend to a friend
