December 2023 by Cycling_Ashley
Decide they can?t deliver minutes before they should deliver so you can?t do anything about it. Useless.
December 2023 by ABIODUN ADEWOLE
Royal mail never ring the door bell, the post men have the habit of dropping that red slipI'm supposed to receive a next day delivery from asos yesterday. The post man delivered to a wrong place, took a picture of another door and sent to my mailWhereas , I was home but didn't recieve anything. They've made me waste my next day delivery fee in this very cold weather. Their customer care isn't picking up neither is the anyone in the office at tannery lane able to answer for it. This isn't fair.
December 2023 by Swasteeka Gurung
Paid for premium delivery my parcel was meant to be delivered yesterday but i?m still waiting for my parcel today aswell
October 2023 by Graeme Cook
Paid fee for delivery, 3 days after promised delivery date , still not delivered
July 2023 by Karina Fellows
Absolute joke! Tried to deliver a parcel to me but I was at work said on paper they would try to deliver next day so I stayed in as it was important and they never tried again! Just been sorting office as google says it open to be met by a locked gate and different times on a sign, 8-10am then 4pm till 6pm, what a joke!
July 2023 by RONNIE WINDER
I have to travel 8 miles to my nearest collection office, it does not open until 8.00am so does not fit in with my working day, what really is bad is there is a post office 300 yards from my home and they won;t leave the parcel there for me to collect,,,,,, making life difficult for the sake of 300 yards, fed up with royal mail
June 2023 by Mark Hendry
Arranged redelivery to WHSmith. They attempted my neighbour instead and then returned to sender. Useless. Evri, Amazon & DPD are a thousand times better. Can?t even add notes on delivery either because the app is outdated and doesn?t want details about customers address because they enjoy making mistakes so it seems.
May 2023 by James Musselwhite
Typical council money making machine? forget trying to collect any parcel from here unless you want a £70 fine as it?s double yellows everywhere, or your happy to pay for parking in the town centre to collect your parcel which I think is completely wrong!Why can?t the council have a designated / limited waiting area for collection??? course they won?t as they would miss out on £££?s pounds in parking fines from their parking warden puppets ?
March 2023 by Peace Out
My valuable parcel has gone missing after they collected it. Nothing on tracking history just says collected by Ashford TN DO.
March 2023 by Gaynor Freelove
Expected a parcel today for mothers day tomorrow. Van was broken down on washford farm Rd. RaC came and took van away. Then my daughter got a royal mail message to say I refused delivery and item will be returned to sender.What utter liars. Been in all day. No-one seen on my ring camera. Disgusting service!!!!
March 2023 by Bimala
My valuable parcel has gone missing after they collected it. Nothing on tracking history just says collected by Ashford TN DO.
March 2023 by paul carr
Just wanted to praise our postie. It can't be the best of jobs being out in all weather. But our postman "Scott" is always there with a smile and is always friendly. He always makes sure that all our post gets delivered safely. Hope the Ashford office appreciates him as I'm sure not enough people bother to take the time to write something. Thank you Scott for old fashioned courtesyTN26 HAMSTREET
February 2023 by Julie John
Alway's had a friendly ,happy man hand over my package ,never had a problem ,they alway's are professional and polite.
February 2023 by Silly Nanny
Alway's had a friendly ,happy man hand over my package ,never had a problem ,they alway's are professional and polite.
January 2023 by Matt Lawrence
3 times redeliver and not one single time did they leave it in the front shed. No option like you have on amazon to say leave in front shed. I gave up and collected it from town myself where there is no parking outside and all double yellow. Absolutely useless ?
