December 2023 by Hazel Middleton
Although staff were very helpful and friendly I was refused a paper receipt. No email came and they don't answer the phone. I have to wait 5 days for them to answer my email.
July 2023 by Russell Howden
15p charge for a carrier bag. How small minded
April 2023 by Shield Agent
Decent enough customer service. Doesn't have too much to choose from, limited stock. Some of the goods were VFM.
March 2023 by Jade Williams
I came here today to find some jeans. I usually avoid jean shopping in person due to having a larger body. The staff here helped me find my size and were so friendly and made sure I found the perfect jeans. Amazing customer service, particularly the blonde lady in the fitting room! :)
February 2023 by Charlotte Fish
I had a fabulous experience today. The shop was well stocked with a variety of jeans at outlet price and a super helpful store assistant who helped me find the perfect fit. Time was of no concern and went back and forth getting the right sizes and had plenty of knowledge on the fit and denim types!
February 2023 by Martin Greenhead
Just bought 3 pairs of jeans. Massive thanks to Sam who gave excellent help and advice. A real star. Wouldn?t have bought them without his help.
January 2023 by Bruce Day
This is my second ever review! I came into the store with 2 pairs of jeans at 10:47 on the 06/01/23. Both were from my pesky meddling kids! One had a receipt, one not so much!BOTH were not bought at the Ashford outlet. This was no problem. I?m going to quote everything on my receipt so hopefully the two ladies that helped me ( I never asked their names, I can get my own coat thanks!) get some thanks from Levi?s. Potentially a week in the Caribbean !Salesperson 92646Cashier 258719Bottom line I had £165 to spend in store. I walked out with 3 pairs of jeans and £6:01 in hard cash.As good and helpful service as I have received.I promised I would leave a review.My work here is done.Bruce Day aged 55 and a 1/4 ?
January 2023 by Kym Bear
Wanted some new jeans and didn?t have a clue where to start in Levi?s. We were served and assisted by Meg who was awesome. She really knew her stuff about how the jeans would fit and suggested certain types for my body shape. The ones she helped me choose fitted perfectly and I ended up buying two pairs. She?s a credit to this store.
October 2022 by brinley campbell
Great pricing and certainly live up to their name on quality?
October 2022 by Axel M.
I have a polyester allergy, so it's super-hard for me to find flattering, quality jeans with barely any man-made fibres. The sales associate (didn't get his name but he had brown hair and overalls) was amazing and really went the extra mile to help me, checking the material labels of everything that fitted what I was looking for. I walked out with 2 pairs of gorgeous cropped 501s at a great price. Great experience, I'll definately be back!
October 2022 by Helen Keen
A few bargains to be had, but not a great deal of choice. Limited sizes on a lot of items, but I guess it is only an outlet. It's always worth dropping in to see what's on offer. Happy shopping ??
October 2022 by Sara Everett
Absolutely lovely girl Zoe? dealt with me being an awkward customer returning a pair of jeans. She was brilliant. Will definitely go back here.
October 2021 by Kieran Fitzgerald
Friendly staff, clean store with covid control measures in place. Prices are pretty good compared to original markup.
October 2021 by Dave O'Brien
I had a really good experience here. Things are logically set out for you to find your size and style. Unfortunately, my size in the style I wanted wasn't available but I had personal attention and guidance for possible alternatives, a style guide and fitting suggestions from a very helpful staff member. After lots of fussing about on my part, the very good natured staff member kindly write out the style number, size I wanted and phone number for me to check with them for availability for the item I wanted. Excellent service.
October 2021 by John Cooper
Super helpful staff, they offer a tailoring service too (free of charge).Nothing is too much trouble.Great savings and great selection.
