February 2024 by Peter Davis
Very poor customer service, staff are rude, wait times are crazy for the amount of people they have behind the counter, never have the medicine in stock and don't tell you when a med you need is no longer stocked
January 2024 by Anne Anne
Many staff but still had to wait 30 minutes for the prescription to be signed off by the pharmacist. Staff walking around talking one in particular looked liked he had been up all night and didn't know what he was doing.Wake up Kamsons you got a good thing going but you need to move faster and ANSWER the phone once in a while!
November 2023 by South Ashford Baptist Church
Conscientious, professional and helpful.
October 2023 by Nigel Drake
Brilliant friendly service,spacious waiting area, the Willesborough health centre pharmacy need to take a look to see how it's done.Well done
September 2023 by Mark Musselwhite
Put a repeat prescription in 8 days ago turn up to collect, not ready and only have half of order
July 2023 by Simon Nelson
Just spent the last 15-minutes on hold trying to get through to somebody with no joy, Waiting on urgent medication for my son, that is potentially lifesaving medication without it he can have a medical episode that can result in an medical emergency Requiring Lifesaving intervention(To which I am qualified to provide) You must and can do better, Hopefully this review Will bring about change.
June 2023 by Rob Wright
A terribly run business. They never have your prescription ready no matter how long you give them. They do not care if they mess you around so your medication is not ready and your health suffers. If I could give less than 1 star I would. DO NOT USE.
May 2023 by Vinodh Rana
Its time for the stakeholders to step up and identify the existing problems the customers are facing , which there are many of them . These problems are very easy to fix , but they needs to be addressed asap cant be ignored. I hope this helps.
April 2023 by ana fernandes
It happened more than once that I arrived at the pharmacy, everyone was being working and no one deigned to ask what I needed. With the pharmacy open from 8.45am, no one can buy something or pick the prescription until the pharmacist arrives. Today was around 9.05am. The worst thing is that they don't even warn people right away.I filled out the form to be notified when my prescription was ready, but it never happened. Very disappointed with the service. More sympathy for users is needed.I will definitely switch Pharmacy.
April 2023 by teresa carter
Went in to pick up a preordered prescription today and eventually when one of the 6 members of staff decided to come and see to me ,I had to go back as not ready which was fair enough ,but when I went back and asked to speak to the pharmacist about one of the tablets as I'm quite concerned about the side effects and driving for work , i was very bluntly almost shouting told no by the pharmacist and to come back for the third time later, she was bordering on rude even the lady at the counter apologised. So I went round to wells pharmacy where the pharmacist spent 5 mins explaining it all to me and it was no problem for her thank you Wells
March 2023 by Chandra Limbu
I went to collect medication, and it was a little bit of wait, but got it at last. It was ok.
January 2023 by Tilly Dillydoo
This place is a nightmare never get our prescription on time always a long wait always something done wrong! If it was not our nearest we wouldn't go here terrible service just terrible and so long waiting just a nightmare.
January 2023 by Tim H
Generally decent in my experience. Can be a little slow but so can any pharmacy.
November 2022 by sammiedoll
Called in today to pick up a pre ordered prescription no one waiting however two women behind the counter never even looked up to acknowledge me I felt like I was invisible they were busy talking to each other about someone else?s details instead of seeing who was waiting in front of them, I don?t mind waiting but at least would be nice to be told ?I won?t keep you long? just an acknowledgement! Then when I was eventually served I never got an apology for keeping me waiting no nice greeting nothing I will never use this pharmacy ever again! Disgusting service
November 2022 by Ricky Lebrise
Poor phone service very rude just hung up after without saying goodbye very rude lady
