March 2024 by Olly G
Ordered through ebay waited 2 weeks for the item to be delivered nothing arrived and the tracking on royal mail doesn't work. I spoke to the store told me to wait an extra day nothing arrived, they constantly lie to your face or never reply to your messages then when caught out they tell you they will send a replacement which no doubt will not arrive, please save your money and time and use a store which has some credibility.
March 2024 by Michael Potter
Don't answer phone or messages my parcel didn't arrive from them
March 2024 by Reece Weston
Ordered through the website, waited 2 and a half weeks, nothing. Finally rung to be given excuses. Eventually a month and untold amounts of the most ridiculous excuses later, I had to go to the shop to collect my money back because my item wasn't even at the shop. Don't bother ordering from this shop, you won't receive your item. I certainly won't be again.
March 2024 by Helen Stone
Only part of my order received, no invoice, no emails, no tracking info...nothing. don't answer emails or phone and am still owed items..shocking. Do not order anything from this company.
February 2024 by Dexter Weir
went to come grab some stuff before going fishing then to find out they are closed even though it says open on the website
February 2024 by Sam Elstone
Great shop...great staffWell stocked and helpful10/10
October 2023 by Elliott Knight
Maybe fine in the shop, however if you order through Ebay, Don't expect your item, or a reply when you message.Took Ebay getting involved to get a refund, won't use again and would advise others to avoid.
October 2023 by Derek Fisher
Great shop helpful ?
September 2023 by John Squire
Best angling shop in Ashford. Great service and good pricing. Friendly knowledgeable staff always on hand to help and go the extra mile
September 2023 by Rob Wiggins
Finally after 20 days got my order via ebay after several complaints about not receiving my order. After reading reviews it appears I'm not the only one dissatisfied. Won't be using them again.
September 2023 by Guy Masters
Awful.. advertising a product they don?t have. Take money for something they don?t have.. leaving it to me to fight to get the money back because they don?t answer the phone or respond to emails.
September 2023 by Colin Allen-smith
This shop is getting better for fishing tackle and baits
August 2023 by The Reflex Mobile Disco
A bad experience I'm afraid and I hate to give negative feedback but the 3rd phone call with the chap debating with me really rubbed me the wrong way.So I ordered some groundbait and a rod but the rod didn't arrive?First phone call to them they said it was sent in a different package and will be with you by Saturday!, The following Monday I call again and said " still no rod any ideas?, He said he would call back but never did. I was busy with work and didn't get round to calling again till Saturday to a very impatient man ( probably busy ) but I had no apologies or anything but asking questions like my order number which I never had and asked them to email it to me with my invoice which they also NEVER DID! Anyway he said he will have a look and get back to me ( been there twice before but ok ), he never got back to me? He also said he had a shop full to imply he hasn't got time to deal with my situation? All in all a very bad experience! It probably is the delivery companies thought but the customer support and the running around after them with the rude tone really annoyed me. I work with customers all the time and would never speak to one like that with a genuine concern.
March 2023 by Sam Taylor
I've just been notified, my order has been hand delivered by the guys at Invicta angling! 5 star all round. Please use your local tackle shops, instead of these big chains! So important we support local, independent businesses.Thanks guys!
March 2023 by Domonic Bettany
Wish I had bothered to check the reviews - seems to be a common story. I ordered one thing got something different, raised concern provided return label that was invalid so couldn't post the item back - glad it was a small ticket item (ordered a small feeder mould first to test before ordering the big ticket item I wanted) . Will never be placing another order with them.
