January 2024 by Tony Morgan
How refreshing to find really helpful and friendly staff who really put in the effort to make sure you get what you are looking for. A good selection of high quality products at great prices. Will definitely be returning ?
January 2024 by Sarah Betts
The manager was super helpful about a return, I was really impressed with his manner and great relationship with his team. All the staff were delightful.
December 2023 by Dan Garfield (D)
Nice guys in the store very helpful. From the humbugs x
December 2023 by Tobe H. Leigh
Outstanding service from start to finish, they didn't have the coat in my size and promptly emailed me when it was in stock. Jess is an exceptional employee and who I'd highly recommend. Even brought matching hoodies for me and my dog whilst I was there.
December 2023 by James Herd
Excellent customer service. Many thanks, Ebony!
November 2023 by Frank S.
It's worth browsing here. Jacket for 80 instead of 300, hat for 9 instead of 35 GBP. But also some things at normal prices. Very tidy.
July 2023 by Tom Shall
Just seems to be filled with clothes from 5 seasons ago
June 2023 by Sherry Yeo
My husband and I are thankful for the wonderful customer service provided to us by this outlet.We had reached out to the Ashford outlet (which was closest to us as we were in London) regarding a faulty track jacket that was purchased from another outlet within the UK.Despite not being the outlet that sold the jacket to us, they were kind enough to arrange for an exchange, and on top of that the replacement piece was sent to a city outlet nearer to us, for us to conduct the exchange. This also saved us an additional journey from London to Ashford.Many thanks to the outlet staff Jessie and her manager Ryan, for taking the initiative and going the extra mile to provide a seamless customer experience.
January 2023 by Malcolm Bright
Love the shop great prices brilliant can't wait to go again
September 2022 by D.n.y Tr.
Supprising discounted prices, which will be calculated after you choose the items!
September 2022 by Jack Steward
Prefer Ben Sherman rolls off the tongue better
April 2022 by Page 97
Ryan B (Store Manager at Ashford Outlet Store) was extremely helpful and knowledgeable. He was able to assist with my email enquiry and was very quick to respond with a detailed reply and was very happy to help. I feel that he went above and beyond for us with our query. Thank you Ryan for all your help over email and on the phone with the delivery of the pink embroidered jumper! Real asset to the company and thanks again!
April 2022 by anthea charalambous
Excellent customer service. The store did not have sweatshirts in the size I wanted when I visited, but I left my email address and photos were sent to me of new stock a few days later. I was able to choose what I wanted and reserve them until they could be collected. Thanks for your help Amelia!
April 2022 by Julie White
Very tidy shop, Great staff, Jess was very helpful, will shop here again.
March 2022 by Olly Beldeau-Simpson
Great service from all the team and very helpful. Manager Ryan was very helpfulClean and tidy store as well xx
