March 2024 by Maddy Grilli-chantler
Brought a car a year ago and had no trouble with it. Today it passed its MOT with halfords with no advisories so very pleased!
December 2023 by pete w
I've been very impressed so far. The car has had a few snags (not caused by anything they've done) but all are being dealt with by them without any quibble.
October 2023 by Donna Clarke
Bought a fiesta in August, had nothing but trouble with it. Everytime I went over a bump it squeaked.Took it to another mechanic and told me the beam bushes had gone on it.. so took it back to Gary, and they were changed. Got it back home and the noise it made when going over bumps was a loud clonking. Even worse than before. So took it back, was told nothing was wrong. Had my mechanic round and the rubbers had disintegrated, so the springs were hitting the chassis.also a bolt on the left had been put in the wrong way. Not only should the car not left the garage, but these problems would have failed the MOT. I kept being told, well we done the work you said ?? well you didn?t, and I?m not a mechanic Nothing but a bunch of lying cowboys. If anyone buys a car from these, then get it checked straight away.
August 2023 by Nancy Elliott
Recently, I purchased a car from Exclusive Car Sales of Ashford, and I want to state how pleased I was with the service, the overall attention to detail during the purchase process, and the part-exchange deal that was struck on my old car. The staff there were honest about the previous state of the Category D car and offered a good P/X price for mine. I would have no qualms at all about purchasing again from this garage, and would strongly recommend it to friends.
August 2023 by Georgie Long
I had Exclusive Car Sales recommended to me by a friend, and at first, the experience was great! After only 1 month or so, the lights cut out, and after taking it to Halfords, I was told that there was no protective panel to stop the rain, dirt, etc from the road touching the lights, hence why it cut out. I took the car back to Exclusive and they fixed the problem, as it was within my warranty.No other problems appeared until recently (May 2020), I discovered that the service history is missing, and upon having new tyres fitted (at a local, and much better garage), also found out that the tyres are the original ones from the year the car was made (2013), safe to say these were rotten, and had been for a while.I also had to purchase a new battery, realising that the battery was on its way out when I purchased back in November 2019. The stop/start function on my car was intermittent when I purchased it, and I thought this was by my own fault, but have realised it was the battery dying/not having the capabilities to use the function.I have shelled out over £250 just a few months after purchasing from Exclusive Car Sales, when they should have known about the tyres, battery, etc, especially with them being a garage themselves!Very unhappy.Edit in August 2023: turns out the car they sold me was involved in a major accident, that was not disclosed to me, meaning the part-ex for my new car was a major hassle. AVOID
June 2023 by Jim Ribi
Nice, friendly chaps. Eager to help where they can.
June 2023 by Joseph Roi
Shouldnt even get a one star. I wouldnt go near this garage with a 20ft barge pole. How come theyve not been investigated and shut down. Aren't they putting lives at risk. We nievely bought a car from Exclusive Within three months of purchase. The sway bar had to be changed. It was worn and very dangerous This was within the three months warranty. We took the car back. Exclusive did not honour the warranty. Suprise suprise. This car should never have passed the MOT. I think the father of the owner does the Mots there ?? . Makes you wonder?? Since then we have not stopped having problems with the car. Gutted we have no money to replace and a big family. These guys need investigating. Its putting lives in danger.
March 2023 by Julien Gough
Bought a DS3 in January,clutch slipping so called them up and without any hesitation Gary said leave it with us for a couple of days and we'll sort it. True to his word dropped the car off Wednesday night, phone call Thursday afternoon car sorted all under warranty no cost to me. Would highly recommend them. Nice one Gary
February 2023 by Christina Wright
Brought a Ford Fiesta from this garage, with apparently new MOT. Car was rattling within a week of purchasing car from the garage, and stiff gears which wouldn't go in. Took the car back to garage within the 3 month warranty, who test drove the car and ragged it as he test drove. He advised there was nothing wrong with the car. Since the 3 month have passed I've now had the car repaired from another garage for a gear box mount and Bush joint which has resolved both the problems the dealer said there was nothing wrong with. DO NOT PURCHASE FROM HERE
February 2023 by Felix Gan
Thanks for the fantastic service and managed to buy and sell my car here. Would recommend people to come for sure.
October 2022 by DeeDee Fernandez
Really good experience. Great guy. No pressure. Purchased a car and so far I'm very happy indeed!
October 2022 by Hana Bubbs (XxDevilishAngelxX)
False MOTs, the cars I were shown had serious corrosion to structure. Lied - stating that this was a normal standard when challenged on this.
October 2022 by kripra Vlogs
Very bad service, I brought car from here and so many fault after 2 week. Please guys don't buy car from here and don't repair anything from here.
October 2022 by Steve Shaw
Good range of well priced stock. Friendly and helpful guys.Bought in the past too. Highly recommended
October 2022 by Robert Houghton
Friendly service and quick to respond to problems - car fixed quickly and with no issues.
