November 2023 by Jennifer
Absolute SCAM this shop! They sell you watches under warranty which they then don't even send off to the manufacturer when the watch is faulty! They lie through the entire process! They told us in June the watch would be sent back to the manufacturer following the entire face of the watch coming loose. They then told us yesterday 'the manager' of the store in Ashford made a call to do nothing with the watch as he deemed it a faulty battery replacement! It was a brand new watch which never had a battery replaced and if they sent it away like they said they did in June they would have seen it was the original battery in there. So they kept the watch for 5 months spinning us lies! DO NOT TRUST THIS STORE!
September 2023 by Michelle Masters
Lots of choice and well trained staff willing to help.
April 2023 by Matthew Maynard
Helpful staff good range of products
November 2022 by Helen Cooper
Wouldn?t even give one star but that?s the minimum to leave review. My husband brought me a necklace for £125 broke within two weeks as wasn?t soldered, they had the cheek to ask for £25 for repair, which has taken now over 6 weeks! Item finally received and repaired wrong. Would never buy anything from here again. Most unhelpful.
November 2022 by daniel lawrence
Great price for wedding bands and engagement ring to all together less the £800 what I think is a fantastic to pay. Also the staff are very helpful with what ever you need. 10/10 in my books .And as the saying goes happy wife happy life lol
November 2022 by Julie Royal
Staff very knowledgeable and friendly. Didn't realise they could arrange for different stones in preferred settings. Don't be afraid to ask
November 2022 by M Mirza
Few good bits but nothing very fascinating. Good for smaller occasions to have a listed price gift.
November 2022 by Kam Kamli
Really helpful and knowledgeable staff. Was happy with both purchases.
November 2022 by Julie James
Wide choice, good prices, helpful staff.
November 2022 by Brian Marshall
Great place friendly and helpful staff
November 2021 by Pete T
Excellent service and friendly staff. Good prices with decent reductions
November 2021 by Lee Henderson (Ldhcr8tive)
Great jewellery at the descent price. Very friendly and helpful staff.
November 2021 by T Red
Had great customer service from Alison
November 2020 by Jenny Leigh
Staff were very welcoming and they had exactly the piece i was looking to buy. I asked if they could have it made in white gold and she said she'd check. Her manner was pleasing and she was interactive and efficient. Claire was her name and I'm looking forward to hearing from her when the piece is in.
November 2020 by David Beckett
I bought my wife's replacement wedding ring here. It was a reasonable price, the service was excellent and knowledgeable. They also posted it to us.
