August 2025 by Dean Campion
Jayne although busy was very helpful. Helping me withdraw money while my card was replaced. Guiding me through how to use the app QR code and assisted me when I was struggling to see the screen.
August 2025 by John Sendall-Kingdom
I have just been in Barclays Ashford regarding a card issue. Helped by a man called Max who could not have been more helpful. Brilliant service at Ashford Barclays. Respectful, polite and very efficient. Thanks to you all.
August 2025 by Jim Ogilvie
My brother in law and I visited the branch today to arrange some important financials matters. We were supported by a super lady called Kylie who was extremely supportive and put our minds at ease with what we had to do. She didn?t clock watch and understood the issue we needed resolving and went out of her way to work at our pace and ably assisted by her manager who signed everything off with professionalism and efficiency. Thank you Kylie, it was lovely of you to calm us and guide us and confirm Barclays Ashford truly go the extra mile for their customers.
July 2025 by Carl Yates
Today I had to go to barclays for a problem I was having with my travel pack. They could not have been more helpful especially Kylie who dealt with my problem which was complicated. I cannot thank her enough. First class service. With excellent staff. Thank you Kylie for all your help.
July 2025 by Tracy Mitchell
Jayne was helpful and friendly. She was also knowledgeable.
July 2025 by Elloise Alkhersan
Very helpful, quick and efficient. Thank you Kylie
July 2025 by Addy-nweke Peter
Jayne was incredibly helpful this morning during my visit. While assisting me with my card pin, she had to show me everything I needed to do bit by bit. Jayne truly deserves recognition for her outstanding customer service!
July 2025 by Tommy
Been here few times lately and always had top class service. Jayne is extremely helpful and very friendly which reminds me of how banking used to be!
July 2025 by Robert Constant-Taylor
On Monday my wife and I visited the Ashford Branch of Barclays Bank to sort out my late father?s account. We were helped by Kylie who was absolutely brilliant she was easy to relate to very professional and a pleasure to meet. We are very grateful for all her help and advice.
July 2025 by El Marie
Visited the branch to verify documents and was assisted by Kylie who was so lovely and helpful!! She did not ask for a review but thought Id provide feedback as she was just lovely :)
July 2025 by Sandra Silvester
I came in this morning with some questions about my accounts and was helped by Sarah who was really helpful.
She was very detailed and thorough, very knowledgable and patient and I left feeling extremely satisfied with the service I received.
She?s an asset to your company.
July 2025 by Jason Bridgeman
I was helped today by Jayne who was very friendly and helpful and made my trip to the bank a pleasure
July 2025 by Peter intrieri
Wow what great service today by Jayne great smile friendly and gave me an amazing service thank you
July 2025 by Linda Godwin
I am so happy today because
Jayne and Karina is a lovely and nice person. And they help me so much thanks very much because of them I love to use Barclays bank as my bank
July 2025 by Marisa Smedley
I just would like to thanks Jayne for helping my friend out to day to up her limit on her card if Barclay ad staff of the month then they should give it to Jayne has she was so helpful to day