February 2024 by Daniel Britton
Kelly at reception was really nice and very helpful. The hotel is nice and the room was really nice, comfortable and clean however, the hot water wasn?t hot and the radiator seemed to turn itself off so I woke up really cold. Other than that, perfect location and reasonably
December 2023 by Martin Brandom
Went to a dinner dance.Lovely friendly service .Nice food.Good disco too.I didn't stay but I recommend the place.
December 2023 by John Randall
It's on the sea front it's clean and bed was firm and staff and service were excellent and its got a lift.Rooms: Clean and plenty of room.Walkability: Sea front bit hilly into town.Food & drinks: Good food and plenty of it drinks not to expensive.
December 2023 by OLWYN PEARCE
Fabulous hotel. Delicious food and exceptional service.Rooms: Clean and comfortableWalkability: Right on the esplanade across from the hovercraft and bus stop short walk into town centreFood & drinks: Tasty fresh food
October 2023 by Bob Walker
Very cool watching the hovercraft across the street come and go.
October 2023 by carol readshaw
Hotel was very clean. Food was great.Staff very polite and helpful.Rooms: Very clean Rooms.
October 2023 by Linda Walker
Rooms tired. Hotel very dated. Understand it is probably a listed building but still needs tlc. Room 71 sold as a twin when only suitable for single occupancy due to size. The mattress was badly stained in the first room we were allocated so had to be moved. Restaurant staff friendly, but Michael goes above and beyond to make residents welcome. Nothing is too much trouble for Reception and Bob did an excellent job as a porter.
October 2023 by Roger Morris
The standards have gone downhill not as I have experienced in the past
October 2023 by yvonne hill
Rooms: Needed updatingNearby activities: Didn't seem to be anything around social wise or eveningsFood & drinks: The food was amazing 11/10 to the chefNoteworthy details: No entertainment in the hotel asked re the discount voucher for hovercraft told didn't do it yet other guests received them ! Front of house staff no acknowledgement or hospitality to the guests
October 2023 by Kaye Stubley
We found the hotel very welcoming most staff try to please ...A few seem over worked & tired and that I'm afraid applied the younger members of staff.We love the view of the room we have its very spacious but we had to upgrade as the stairs were just to much for my husband and the lift did not serve the original room we booked .Also we think that the parking (which we paid extra for ) should have been more clear that it was a drive away from the Hotel and involved cobblestone & uneven surfaces definitely not advisable for people with mobility problems especially in wet damp weather .This for most people is possibly acceptable but not people that have disability problems so this didn't help our stay at the hotel.The main steps to the hotel caused some difficulty and we understand there is no ramp available... This most definitely should be made clear to prospective clients...We had to send back under cooked fish to the kitchen which was met with apologies but shouldn't have happened. All in all our first nights meal was superb but things we are afraid did go down hill on the following night both in the Brasserie....I would be very pleased to add to our review if required.
October 2023 by Barry Taylor
Rooms: Basic but clean
September 2023 by Claire Williamson
Comfortable and welcoming traditional seaside hotel in a great location on Ryde sea front. Our room was basic but quiet and had everything we needed for an overnight stay. Good breakfast. Friendly and helpful staff. Good value. We would definitely stay here again.
September 2023 by Roger Bellingham
This is a typical Victorian hotel but has managed to keep up with the times, once you get used to how things are done.The Staff are friendly and helpful and the rooms are clean and well appointed and free WiFi is available.To sum up - I would not hesitate to stay here again.
August 2023 by Monica Alba
We had a lovely time at Royal Esplanade Hotel. Staff was very nice and lovely, breakfast was delicious as well. The only disappointing aspect was the WiFi that never worked during our stay however we were out the whole day so we didn't care.
August 2023 by Katherine Ann Hoaken
Nice little hotel clean and great location, staff friendly enough. Breakfast small, if your on a diet you'll be ok, otherwise fill up with extras. No hotel entertainment. Would definitely return again.