January 2024 by kanav munjal
The team in the Newport store have always been so accommodating and friendly, helping me book with ease and comfort. The young lad Joe and the team areknowledgeable, trust worthy and always very smiley! Thank you Tui Newport for everything you do! I will definitely be back in soon to book my next trip!
January 2024 by Greg Wilde
Friendly, understanding staff. Went in to enquire about Mediterranean holiday options during Easter school break. Joe, who we spoke to, was informative and explained the possibilities and signposted further information to help make out decision. First time using them and great first impression.
January 2024 by Natalie Nouch
Very welcoming into the shop, even during busy times I was welcomed with smiles. A hello and a goodbye. Especially to the lovely manager that helped me find the best rate to get my euros :)
January 2024 by Wilber Pardy
I went in to book a holiday for summer, the team was so helpful and knowledgeable and made the whole booking process very easy. Thank you Joe and team, you?re all fab!
January 2024 by RB
I'll never contact this shop again, or ever use Tui. Unfortunately, the manager tried to cover up their mistakes. She was caught out by printed facts again and again.
January 2024 by William Morgan
Great team who are a credit to TUI and always pleasant to work with crafting the next adventure.
December 2023 by Wendy Colenutt
I booked my holiday through your agent Joe in Newport IoW.What an absolute credit he is to your company.Knowledgable, helpful in every way, very cheerful, friendly and someone I felt total confidence in booking our holiday.Thank you so much Joe. You are a complete star ?
September 2023 by Adam Jervis
I have used this travel shop for many holidays over the years for holidays and also currency - each time the knowledge and service from the ladies has been superb. Always friendly and very helpful! Would highly recommend to anyone looking for a holiday, wedding overseas, cruise, city breaks, uk breaks, tailer made holidays or just flight only - they do it all!
September 2023 by john and sue stenning
Very nice polite , friendly helpful staff.
September 2023 by Richard John
Very helpful and knowledgeable staff glad to help out even with the simple things. Keep up the good work.
July 2023 by Elena Ciobanu
Fabulous customer service!I am so extremely impressed with the TUI team here in Newport. I went in last week to book the holiday that I have been dreaming for the past 2 years and the team was extremely helpful and friendly. Especially the young lad called Joe, he ran me through the whole process!! We had a lovely chat and everything went so smoothly. I now much prefer to book holidays in person, seeing you get to have a laugh with amazing people such as Joe. I will be back as soon as i get paid again ???
July 2023 by dana edkins
Just amazing staff, pleasant and willing to do whatever they can to help. Great customer service to suit all needs. Thank you girls
July 2023 by Andree Dollery
Always book my holidays through this branch and happy smiley and full of help and information just about to book another one can't waitBev at the store was extra helpful yesterday and helped me acheive our dream holiday thankyou again Tui xx
June 2023 by Ruth Varney
We phoned this TUI branch today for help with a slightly related problem relating to airport parking booked via Holiday Extras. Although we had booked our holiday via TUI our parking confirmation from Holiday Extras was incorrect. A lovely lady called Rachel helped us after trying for around 50 minutes to resolve our problem on the phone direct with Holiday Extras, she took it on and spoke to them for us and managed to help, reassure and resolve it for us quickly and efficiently. Rachel went above & beyond the call of duty and we thank her so much. Would recommend putting your trust in her professionalism.
June 2023 by Caroline French
Thank you so much to the friendly and helpful staff at Tui in Newport Isle of Wight.They were so helpful when I was trying to book my trip of a lifetime to Memphis USA.I can highly recommend them to anyone wanting to travel abroad from the Isle of Wight.I travelled alone and it really helped me that everything ran so smoothly without any hitches. I will definately be booking with them again.
