November 2023 by Paul Clements
ALWAYS polite, helpful, friendly and efficient - cannot fault them!
November 2023 by Alfie Rushton
Always friendly and efficient
October 2023 by Phil Docking
Excellent team , always ready to help. The post office is a key park of the town
October 2023 by BigMan Swan
Fantastic Customer Service Experience at the Post Office!Rating: ???????I recently visited my local post office and I am absolutely blown away by the extraordinary level of customer service I received! From the moment I walked through the doors, I was greeted with warm smiles and friendly greetings from the staff. It was clear that their genuine enthusiasm for their work went above and beyond mere professionalism.The staff at this post office epitomizes what customer service should be. They displayed exceptional knowledge and expertise in handling a wide range of postal-related services, leaving no question unanswered. Their efficiency was unparalleled, as they swiftly dealt with each customer while maintaining a calm and organized atmosphere.One aspect that truly amazed me was the remarkable patience and attentiveness of the staff. They listened intently to every customer's needs, offering personalized assistance and guidance to ensure everyone received the best possible service. Their ability to multitask without compromising their attention to detail is truly commendable.Moreover, the post office was impeccably clean and well-organized, making it a pleasure to navigate. The layout clearly indicated the different service areas, eliminating any confusion for customers. Additionally, I noticed that there were ample seating areas, making the post office conducive to those requiring a more extended visit. The comfortable atmosphere contributed to a stress-free experience.What elevates this post office customer service to another level is the kindness and empathy shown towards customers. The staff genuinely cared about the concerns and needs of each individual, offering personalized solutions and going out of their way to accommodate requests. Whether it was answering questions, providing assistance with packaging, or guiding customers through the postage options available, they did it all with an unwavering commitment to customer satisfaction.The level of professionalism exhibited by the staff was exceptional. Each member demonstrated a deep understanding of post office protocols and policies, ensuring that everything was handled correctly and efficiently. They were patient in explaining any necessary procedures and paperwork, guaranteeing that customers fully understood the process.My overall experience at this post office left me feeling valued and appreciated as a customer. The staff's dedication to providing outstanding service, their friendly interactions, and their commitment to delivering beyond my expectations made this visit a truly enjoyable one.In conclusion, this post office sets the bar extraordinarily high for customer service. Their combination of expert knowledge, efficiency, patience, cleanliness, empathy, and professionalism creates an exceptional atmosphere that puts customers at ease. I highly recommend this post office and commend their exceptional staff for their outstanding commitment to service excellence. They are truly deserving of six out of five stars!
October 2023 by Daniliuc Elena
Amazing staff. I go there almost every day to leave parcels. They are always very friendly and ready to help me. I truly recommend this post office. The best in town!
October 2023 by Kian Cawthorne
Outstanding Post Office Service that Exceeds Expectations!Rating: ?????Review:I recently had the pleasure of experiencing the exceptional service provided by our local post office, and I must say, it surpassed all my expectations. From the very moment I stepped foot inside the building, I was greeted by friendly and competent staff who made my visit unforgettable.First and foremost, the post office was immaculately clean, creating a welcoming environment conducive to conducting business efficiently. Additionally, the staff behind the counter radiated professionalism, displaying extensive knowledge of postal services and products. They guided me through the entire process, ensuring the smooth completion of my transactions.What truly stood out for me was the remarkable level of attentiveness and resourcefulness demonstrated by the staff. They listened attentively to my needs and worked tirelessly to find the best solutions for me. Whether it was providing guidance on packaging options, helping me track a package, or assisting with postage calculations, they went above and beyond the call of duty to ensure my visit was stress-free and productive.Moreover, the speed and efficiency with which my transactions were processed left me absolutely impressed. Even during busy periods, the staff maintained a sense of urgency while maintaining their friendly demeanor, ensuring that no customer felt neglected or rushed.Another aspect that caught my attention was the wide range of services offered at this post office. Not only did they handle regular mail and packages, but they also provided additional services such as printing, money orders, passport applications, and much more. It truly felt like a one-stop shop for all my postal needs.Furthermore, the post office's commitment to the community is commendable. I noticed various initiatives and campaigns undertaken by the staff to support local organizations, schools, and charities. It's heartwarming to see a business that not only serves the community but actively gives back to it.In conclusion, the local post office has proven itself to be an outstanding establishment that puts customer satisfaction at the forefront. From their knowledgeable and friendly staff to their efficient and comprehensive services, they have truly set the bar high for excellence in postal service. I highly recommend this post office to anyone in need of exceptional postal assistance. Bravo to the entire team ? keep up the excellent work!
October 2023 by Ahmet Kaya
Very good with good customer service ??
October 2023 by AdventTom
Excellent post office
October 2023 by Max Morrin
Brilliant shop
April 2023 by Janet Maidment
Very helpfull and kind
March 2023 by Madge Lowther
When sending Amazon return parcel I am asked for a label but Amazon tell me I "do not need a label"and that "the Courier will have a label" but they don't have one so won't take the parcel!
March 2023 by A Y
Would have given zero stars if I could. Be weary of sending parcels at this Londis post office. Both times I have posted returns to two different retailers and both times they have not received the parcels. The first time was via Royal Mail and the tracking showed it never left the post office. At least I had proof that time. The most recent time was Amazon and I asked for a receipt but was told I don?t get one and would get an email. I received no email confirmation and Amazon were then sending me reminders to return the item or I?d be charged another £62 as I had received a replacement already. I don?t trust this post office one bit now as once could be an accident but twice indicates something dodgy is going on.
October 2022 by Ted Smith
This was the last place that you could buy a newspaper in town before the supermarkets open at 11am on a Sunday. No newspapers any more. Sad times.
October 2021 by Mark Oneill
Nice experience had at Post Office, amazing deco/pictures/layout inside which gave a relaxed feel & atmosphere, food was good and service excellent, downside to a place like this was having to go to the bar to order & pay before our meal was served, why not waiter/waitress service
October 2021 by Divyesh Thakkar
Great customer service and very good staff members always supportive