December 2023 by Niyata Singh
I was served by lovely Sophie. She knows the store in and out, introduced the offers to me,and helped me make the book selection. Top class customer service, it was an absolute pleasure to be served by her. Big shout out to Sophie, she's an asset to your team, Waterstones!
November 2023 by Stephen Ferguson
Good selection of books and some great offers.
August 2023 by Edward Foulds
Picked up a book we ordered a few days before. Good service!
January 2023 by Damien Scully
An amazing Waterstones with a great variety of books and helpful staff. Has a good YA selection, so a big hit with my daughter.
January 2023 by Matt adams
Great staff, good selection of books, shop is well laid out
December 2022 by Dave Craven
Really good bookshop with a great selection of books. Also, there is a coffee shop
November 2022 by EATen Reviews
Always such a neat, well presented shop. First time going to the Café and it didn?t disappoint. Service was lovely and the mocha was the best I?ve tasted... consequently weeks later, I ordered a takeaway and unfortunately it wasn?t the same so I definitely recommend sitting in!
October 2022 by A C
Always such a neat, well presented shop. First time going to the Café and it didn?t disappoint. Service was lovely and the mocha was the best I?ve tasted... consequently weeks later, I ordered a takeaway and unfortunately it wasn?t the same so I definitely recommend sitting in!
October 2022 by A Reviews
Always such a neat, well presented shop. First time going to the Café and it didn?t disappoint. Service was lovely and the mocha was the best I?ve tasted... consequently weeks later, I ordered a takeaway and unfortunately it wasn?t the same so I definitely recommend sitting in!
October 2022 by Amy C
Always such a neat, well presented shop. First time going to the Café and it didn?t disappoint. Service was lovely and the mocha was the best I?ve tasted... consequently weeks later, I ordered a takeaway and unfortunately it wasn?t the same so I definitely recommend sitting in!
October 2022 by Barry Dainton
Unfortunately they didn't have the revision book I needed for my health & safety test even though their website was saying I could "click and collect"
August 2022 by John Dealey
A smallish bookshop by Waterstone standards but it has a good stock + you can, of course, order online and collect from the shop. Where possible we need to support the highstreet shops or we will lose them.
August 2022 by Jill Wheeler
Great customer service from Amanda Goddard at the WGC branch.Helped with my online query on the phone, and my order was ready for collection within 2 hours.Amanda went above and beyond, very professional and helpful.
August 2022 by Karen Evans
Very knowledgeable staff.Really helpful too
February 2022 by balakrishnan c s
Really nice large store at Galleria in Hatfield. Always enjoy walking in, browsing and buying!
