March 2024 by Nishaina Sahadev
About 5 minutes walk from the Welwyn garden railway and bus stations. Great location. Eateries are located on the opposite side of the street. Clean rooms.
March 2024 by Laurence Hill
If i could I would give no stars. I'm a business customer who has stayed in this hotel often as my office is in Welwyn Garden City, maybe 15/20 night a year.I recently turned up relatively late on a Monday night, around 21.30 and despite having a booking paid for in advance they had oversold my room. I was told, ' I could stay in Hatfield', I thought the guy was joking, I don't want to stay in Hatfield. I stay in this crummy hotel as it's in a great location and allows me to get off the train and walk to work. Could I speak to the manager 'No', this is customer service at it's worst. I will not stay there again, they just lost my business, I will not miss it either.For the record, after some negotiation they agreed to pay my taxi to Hatfield and to and from my workplace and the staff in Hatfield were excellent.
February 2024 by Melissa Rose
Shanice at reception has fantastic customer service always happy to help and accommodating thank you. Dean.
February 2024 by Danielle Broadstock
Ewilina is a very friendly bubbly and polite member of the welwyn garden city travel lodge staff family. An asset for
February 2024 by Decent Food Blog
Majority of staff are ok, however I came across one member desk. Presumably a higher manager with his laptop and airpods. Unhelpful and full of self importance manner. If a CEO is sat behind a reception desk I expect them to be kind and helpful to guests and visitors. I gave it a 4 star as the other members are generally helpful, but this bald tanned guy with the laptop behind his desk needs a word from his manager.Walkability: Shops in front
February 2024 by PEDRO CARLOS FRIAS POMBO
If you like Rural hotel with top quality service in a small town half an hour from London this is your place Excellent quality price service
February 2024 by Changwan ?-? Yu
The room was good for its price, the food was good, and the location was right next to the station. Towel and soap provided.The only complaint is the noise the water pipes make when turned on.
February 2024 by Anthony Spinyu
There was a heavy smell of cigarette smoke in the bathroom.
January 2024 by George Jameson
Very basic room, toilet flush run all night. Poor amenities in room (kettle, tv, bathroom etc)
January 2024 by Laura Coombs
The place was so inviting. Ray was very attentive and helped us ! Happily recommend. Great location good rooms and lovely staff.
December 2023 by Steve Agius
It's a fab hotel right in the middle of town only downside is the parking unless u can park out front from 6pm till 8am and there's not many spots u have to park in the shopping centre car park .. its £8.50 for 24 hours but other than that if I'm ever in Welwyn again I will use it
December 2023 by David Fairhurst
Great place. So convenient. Naturally friendly staff. Good value.
December 2023 by Lainey Ross
We stay once a month. Helpful recepton..friendly and always clean rooms!!Rooms: Always clean!!Safety: Very safe Andy secure.Walkability: We can walk all over town from the hotel.Food & drinks: Food is micrwaved.Noteworthy details: Lovely staff!! Always welcoming.
December 2023 by Anetta Juhasz
Basic rooms in good location. However the town itself is a shadow of its former self, full of weed smoking youths. As for the hotel they encourage weed smoking mentality, when asked why people were being allowed to smoke the staff members said didn't want to get involved. Last time I checked it's illegal to "smoke" inside a public building.Shame on Travelodge for not being willing to uphold the law in their own properties.
December 2023 by Paul Roberts
Basic rooms, it's was pretty cold and there was no heating. A good location in the town centre which was pretty quiet. There is a shopping mall around the corner and there is plenty of place to eat.
