March 2023 by Winston Smith
Don't use this petrol station if you just want to do something silly like full your car there is an old white woman who works there who's life must be so dull she makes a drama out of everything she switches pumps off when people fill up petrol cans while shouting over the tannoy it's illegal and she also does the same with motorbikes best off going else where
January 2023 by Rihan
Hand wash pressure washer never working past year, all the small or big citys has hand wash are working especially esso and shell other supermarket, its essential to locals, you have all the big space and locals are willing to spend! hope they seriously get this sorted and make the machine contact less payment like other places, rather than go inside get the voucher. Put the price up we don't mind at all!, atleast fix the pressure washer so it's working all year round.I see all other towns handwash are always busy and working fully working when i visit friends in north london. Locals are fed up this shell in wgc, very lazy unprofessional branch by the owner! Shell Stirling corner barnet rd best is the most tidy and fully working branch I've been too.headoffice area managers needs to visit wgc and see and listen to customer's inspect the branch. Check why the handwash has not been fixed past year, when will they fix this?
December 2022 by Zoltán Kanizsai
I wanted to fill up my motorbike but they didn't allow, until I removed my helmet, I wearing flip up helmet so they clearly seen my face with that helmet as well. No difference with a simple hat if I wear. I was asking them what about muslim's burqa ??? Off course they didn't know any explanation. No execuse or sorry !!!! So simple discrimination. I never go there to fill up my bike again.
November 2022 by Ryan Campbell
Can you please explain to me why I just observed a member of staff using his mouth to blow away crumbs on the hot food section? Literally blowing over uncovered hot food at your Stanborough Road branch in Welwyn Garden City?
Absolutely disgusting and I did confront him. After a lecture from me about basic food hygiene practices and infection control he admitted it was the wrong thing to do. We?ve just got over the worst of a pandemic and about to enter flu season let alone the potential spread of tuberculosis, monkeypox or other infections.
I have already complained about the disgusting toilet facilities at this branch to be told that there?s nothing they can do due to the high volume of users. It?s evident that even a basic daily clean is not being done. And now to witness staff blowing over food I was about to purchase and have purchased in the past shows a total disregard for basic customer wellbeing and safety.
September 2022 by Lorraine Harridge
Cleaning the toilet so is unable to press the button for me to get the fuel I've paid for using the app absolute joke when I need to get somewhere
August 2022 by Simone Salmistraro
I have been an assiduous and regular customer at this station for a few months. The "pay at the pump" feature never worked, the staff is rude and they do not seem to know how to use their payment system.Their card reader seldom works, leading to multiple payment attempts having to be made, with the consequent waste of time for the customer.Once when paying with card, the contactless reader didn't work, so the cashier asked me to insert the card and use the PIN. I did that and got confirmation on the reader. A few days later, the guy claimed that I didn't pay, whilst to the best of my knowledge, it was all good. Very embarassing and weirdly behaving staff. I won't set foot there ever again. Stay away.
August 2022 by Balazs Szuecs
Hi. Will the jetwash be fixed anytime soon?I have always used this station for fuel and jetwash,but many times the jetwash is not working. For the last few weeks jetwash is out of order,only the carwash available.Thanks.
July 2022 by James Freeman
Absolute rip off merchants. Used to be my regular station, but during the truck driver shortages they upper their prices by around 4-5p a litre and have conveniently forgotten to put them back down. I can consistently get better prices by going just a mile or two down the road. I never fill up here any more.
June 2022 by Raph Meo
Petrol station. Has some good convienience foods (like frozen Cook range). No more to add. If you want a car wash it's highly likely you will be disappointed as its broken more times than its working
January 2022 by Jenson Button
Just had the terrible service at Shell. i would score 0 Stars but not an option! Shell want you to use them send a discount voucher via app. You fill up over £70 and then don't let you use voucher via app. When I asked Manager Hassan why? Hi reply was contact shell this is nothing to do with us. Terrible service. Wont use again
October 2021 by Jon Stenhouse
During the petrol panic buying - I was getting petrol this morning and just wanted to say what an awesome job Nishan and the team were doing managing the forecourt and queues.I came past later and you were still going, and still smiling! ?Well done to all the staff for being so upbeat, under the pressure and stress.You must be exhausted.
September 2020 by David Sha
Petrol, food and coffee, nothing really special about the place, it's a petrol station, what more does it need to be, staff friendly and the grey haired man will do a few tricks with your goods provided they're not fragile or fizzy, adds to the experience and probably makes his day go faster tooThe staff was very polite, I bought jet was for 9 minutes and after 15 minutes I described to not to wash my car , asked to refund my money, the give it to me , thanks for good service
August 2018 by Sam Executive
The very good people working
August 2018 by Gideon
Really friendly and pleasant staff - a pleasure to go here.
July 2018 by Bhavek Rughani
Car wash didn't accept coins so went inside and purchased three washes. Cashier was rude and didn't fancy explaining how the car wash worked. When I've come to use my second wash, I've found out that the wash credits only last one week. Beware and read small print. At no point did the cashier notify me.
