January 2024 by welwynairport taxis
Always fantastic
January 2024 by Gloria Bennett
Allway very helpful and nice staff great bank
December 2023 by Mike Ashman
I am incredibly disappointment in Lloyds Bank and their treatment of elderly people. I have been locked out of my bank account for over 6 weeks. I am disabled and housebound and cannot get to the branch. But I have been repeatedly told that I must physically go into the branch in order to regain access to my money. I have explained that I cannot do this! I have tried repeatedly to resolve the problem over the phone, as have my daughters, but the Lloyds representatives have just said they cannot help. I have not been able to pay for anything, including my utilities or food shopping, for over a month! I am astounded that Lloyds has no policy for helping its disabled and elderly customers.
October 2023 by G
Just a bank
August 2023 by Karen Evans
My father had been subject to an attempted fraud & the staff were amazing. Making sure he was safe, cared for & ultimately not taken advantage of.Thanks so much ?
October 2022 by keisianna loupi
Very helpful , Cathy was very professional and clarified everything we asked.Definetely reccomend.
May 2022 by Tony
Very friendly staff. Can be quite busy but it was ok when I was there.
October 2020 by Nathan Brown
This particular review is for Lee. Lee helped me with a particularly urgent issue which also took him nearly nearly 90min to do. He was positive at all times and went the extra mile for me. Thanks Lee!
April 2019 by Valdas A. Macys
I visited today Lloyds at WGC and have been served today by Miss Jasmina Bukir. No doubt it was my really best in branch experience. Very professional and friendly service. Easy 10 out of 10 :)
July 2017 by Benjamin Eagles
Everything seems like too much bother in the branch !
June 2017 by Dean McBride
A UK High Street Institution; the reliable bank
February 2017 by Ben Eagles
Everything seems like too much bother in the branch !
August 2016 by Oliver Blench
Arrived 30 seconds before closing with a wheel chair bound client. Bank staff were welcoming and more than happy to accommodate us past closing time. Service was excellent, efficient considerate and friendly. The staff should be commended for awesome customer service. Today's experience makes me proud to be a Lloyds customer.
June 2016 by Tony Graham
Don't bank with them. Go to a different bank. Staff are arrogant, inflexible but still manage to come across as trying to help.
July 2011 by Jonathan Morris
So you go in to ask for advice on why your debit card was blocked (suspicious transaction) only to be told your debit card is unsafe and high risk and 'would you like one of our credit cards?'. Erm, it is your debit card and if they are so risky, why do you issue them? Alternatively, ask for an account balance and they'll ask if you want an account review (sell loans, insurance, more cards etc). Be prepared if you dare venture inside, you could be a while.
