December 2023 by Sajad Rezaee
I didn?t liked the chicken it wasn?t
December 2023 by Richard Sanders
I?ve rated the KFC in WGC as 1 star not because of 1 experience, but because of consistently poor service and quality of food. It is by far the worst kfc ive ever used. Doesn?t matter how many chicken pieces you order, always get a pile of chicken legs. No breast, no thigh, just drumsticks, a wing if you?re lucky.Sounds an easy problem to solve..However when you specifically ask for no drumsticks, the horror on their faces, the attitude and rudeness. The chicken is the dryest, poor quality, (sat there all day).The service is as if I have inconvenienced them.Conned again this evening, so the staff and management can serve bones instead of meat.
December 2023 by Scott Kendrew
Like most kfc ? all gone down hill tiny portions not good value for money ?
December 2023 by Jackie Mccreath
Was awful service got there at 10.00 was told could not eat in . Said food would do we want a refund felt that they just didn't want to cook. The time we got to our hotel food was
December 2023 by Kazi Islam
Very good environment food quality amazing and lovely ?.
November 2023 by ghost
I don?t know what happened to the food quality here as it used to be alright but now it?s gone drastically downhill. The chicken is always dodgy and hard to chew and the coating on chicken strips soggy , soft and bland. I gone back 3 times since the first bad experience hoping it would change but it?s only getting worse , I wouldn?t recommend coming here.
October 2023 by BigMan Swan
Disappointing Experience at KFCI recently visited my local KFC restaurant, and to say I was disappointed would be an understatement. It was a complete letdown from start to finish, leaving a bitter taste in my mouth both literally and figuratively.First off, the service was shockingly poor. The staff members seemed careless and disengaged, paying little attention to customers and their needs. Not only were they slow in taking orders, but they also got them wrong multiple times. It was frustrating to see such incompetence and lack of attention to detail.Moving on to the food, it was far from satisfactory. The chicken was overcooked and dry, lacking the juiciness and tenderness that one would expect from a reputable fast-food chain. The flavor was bland and uninspiring, as if it had been sitting under a heat lamp for far too long. Even the side dishes, such as the mashed potatoes and coleslaw, were lackluster and tasted like they had been prepared hours before.Moreover, the cleanliness and hygiene standards were highly questionable. The dining area appeared dirty, with greasy tables and floors that hadn't been properly cleaned. It was an uncomfortable environment that made me question the overall sanitation practices of the restaurant.To make matters worse, the prices were exorbitant for the quality of food received. Paying a premium for subpar food is simply unacceptable. There are countless other fast-food options available that offer better quality at more reasonable prices.Overall, my experience at KFC left me incredibly dissatisfied. The poor service, lackluster food, questionable cleanliness, and high prices make it impossible for me to recommend this particular KFC location. It was a regrettable visit that has certainly discouraged me from returning in the future.
October 2023 by Dean Harris
Really friendly and competent team, food cooked well!
September 2023 by anais
I LOVEEE KFC, but this kfc is honestly quite bad? If you order online, they normally forget something from your order, and sometimes they take WAYY too long (even if you?ve just order 4 hot wings?), so if you really want the best service, just go in store.
September 2023 by Paul Wiles
Nice staff who get quite a bit of grief from some customers! I do wish people would clear their trays into the bin!The ice cream machine is ALWAYS broken. I told staff to call their head office they say they do but head office ignores them! Update: the coffee machine doesn't work and they said they are removing it. So NO icecream and NO coffee available at WGC KFC.
August 2023 by Olaf Taylor
very rapid service at 1330 on a saturday. 1 minute turn around time for a rice box with drink. good standard and usual quality and quantity.Kid-friendliness: goodParking: paid on concourse right by the kfc
August 2023 by md rayhan kuddus
this kfc at welwyn garden city is full of arrogant staff. the staffs are so rude and ignorant. they always come across sad and aggressive. they are so unhygienic half of them pick their nose while serving customers. they have a member of staff named "Bailey nash". he needs some training on customer service and his behavior. he keeps telling everyone "if you don't like it why do you come here" as if he owns the place. the reviews here explains it all. rude staff unhygienic ways of handling food. KFC needs to look at employing some staff that cares about their brand. seriously its a joke.Kid-friendliness: staff needs to act in a professional manner and treat customers with respect rather than pretending that they don't care about their job.
June 2023 by tyla russell
Spot on! Hot, exactly what I ordered. Staff very friendly
June 2023 by Andy Andrea
Staff very polite and helpful. The Hatfield franchise could learn a thing or two from the Welwyn branch.
June 2023 by Pookey8
Clean, tidy, Restaurant was always Cold to much air-conditioning. Staff attentive polite, nice place, been many times before always good food.
