January 2024 by Eve Oteng
I love the service provided to the customers and willing to visit there ago
December 2023 by Zoe Cousins
Nats has been so so helpful with our purchases and kept us up to date all the way! 100% would recommend. Thank you so much for amazing service
October 2023 by Daniel Goldstein
I just want to share what a great experience it has been purchasing a watch from your shop. Ernest Jones were offering the Hamilton watch I wanted at 30% off, Goldsmiths were still offering it at full asking price. The staff have been absolutely lovely! It was ordered and received into the shop within a few days, and I now have a timepiece I absolutely love. I should also receive an E-gift card for £175 which is an extra bonus for my purchase. Thanks so much!
September 2023 by Oliver Stadler
Good service and welcoming shop made sure i was happy with my stuff
April 2023 by Hana Voyce
Dev, the manager, is one of the nicest people! I have had trouble with my incredibly precious engagement ring and Dev went above and beyond to help me sort everything out! The service I receive from Ernest Jones Welwyn is nothing but brilliant time after time!
April 2023 by Matt Wren
Went to multiple watch retailers but bought from here because of their outstanding customer service. Chloe and Jess looked after me and nothing was too much of an ask. Communication was excellent throughout which made my purchase quick and easy. Would recommend going to see Jess and Chloe if you?re looking for any jewellery or watch.
April 2023 by Alessandro Sergi
We got our wedding rings at good price and the staff was very friendly and competent giving us all the information needed.
April 2023 by Jeff Buggins
I visited with my wife to purchase a pair of matching rings for a surprise retake of our wedding vows. We had to have them made which was a simple process and well communicated. Both of the ladies I dealt with during the purchase were very helpful and not in slightest way keen to push a sale. Prices are very competitive as I saw the identical rings at almost £200 dearer at another mainstream jewellers. Great experience overall, I would highly recommend this store!
April 2023 by Manjit Ahluwalia
Dev the store Manager - at Ernest Jones Welwyn Garden City branch looks after me and my family exceptionally. His personal service and attention to detail in making any purchase or after care is tremendous. Thank you Dev.
April 2023 by Malcolm Day
A touching tale. My old and trusty Tag Heuer was deserving a check over and service. The watch had been on my wrist since 1994 and had travelled around the world twice. I took it into the WGC branch. Imagine my dismay when I was informed that the watch had been lost in transit to LVMH, through no fault of Earnest Jones.The manager was wonderful and negotiated a replacement Tag for me. I picked it up yesterday and am thrilled to bits. I loved my old Tag, particularly the style of the bracelet. The new watch has the same style of bracelet. I am a happy man.I just wanted to thank the magnificent Dev and his friendly staff for their wonderful support and service, and for going that extra mile.
February 2023 by Athena
I had the pleasure of dealing with the Manager Dev and a lovely lady Chloe, extremely knowledgeable and helpful in helping me choose a special item of jewellery, I can?t thank you wonderful people enough! Exceptional customer care and just generally wonderful people, I am and will be a returning customer! ?
January 2023 by Karen Evans
Great staff. Both professional & knowledgeable.
November 2022 by G
Pretty expensive.Went round the corner and bought an identical chain for less than half the cost.
October 2022 by Sebastian Pawlak
I would like to express my satisfaction with my recent purchase at Ernest Jones .For a long time I was trying to find a ring for my other half and eventually bought beautiful example from the Earnest Jones?s display. My wife loves it.
March 2022 by Angie Perrin
Shop manager Dav at Welwyn Garden City resolved a problem I had with my purchase from Ernest Jones. He went above and beyond, giving the best customer service you could ask for. I would highly recommend using this branch for any purchases, I will certainly use this branch again thanks to Dav and his staff being so helpful ?
