January 2025 by Snow Patrol
Place is always filthy, long queues and poor service
Lady manager is rude and just doesn?t listen to how you would like your drink made. Requested my drink to be not too hot 120 degrees due to my mouth blistering when I returned the drink the manager laughed and said oh I thought you said 140 (was hotter than 140 closer to 160) Second drink made was also to hot had to go back and ask for cold milk ?. Short staffed and the staff that are working look so miserable
It?s such a shame as before Covid it was the best around
December 2024 by Dorian Krzesaj
Kid-friendliness: Yes
Wheelchair accessibility: Yes
November 2024 by Kevin Wormald
Things always go bad when the card machine goes down and you've got no staff.
September 2024 by Clare Wright
I?m not sure who the blonde manager is at the moment, but she is very rude?.this is not the first time and I actually overheard her talking to her colleague about me today because a put a dirty try in the wrong place. Not that I should have been tidying up before I drank my coffee anyway!!
September 2024 by Tony James
Coffee very enjoyable plenty of space your in the centre of the town the staff are very helpful and friendly
September 2024 by Mari Seli
Many thanks for coffee, croissant and a lovely chat! Pictures on the wall from one of other customers make the atmosphere in this cafe touching and very special. Thank you all!
September 2024 by Mark Morton
The staff were friendly and the service was excellent!
September 2024 by M
Literally always filthy. Special drink? Don?t bother, they won?t have the ingredients for it!
August 2024 by Trevor Foulkes
Friendly service and tasty breakfast snacks.
July 2024 by K Silver
Tuesday afternoon last week, I was served by 2 rather unpleasant ladies. First young lady made my Flat White with Semi-Skimmed Milk. After apologising to her for using the wrong milk to make the coffee she was trained to do properly, she decided making the new one too hot to even hold let alone drink was a good way to get me back for putting her out of her convenience.
After trying to get some help from the 2nd lady at the till to save my fingers from burning. She advised the cup wasn?t that hot and proceeded to tell customers in the queue, she didn?t know what was wrong with people today. Everyone seemed to have an issue that morning. No apology, let alone the simplest customer service.
Waited 15mins to be able to drink my coffee, whilst navigating a pram. The AM?s- DM?s need to make sure their staff aren?t overwhelmed by serving customers and that they are happy in their workplace. Really off putting!
July 2024 by J Silver
Tuesday afternoon last week, I was served by 2 rather unpleasant ladies. First young lady made my Flat White with Semi-Skimmed Milk. After apologising to her for using the wrong milk to make the coffee she was trained to do properly, she decided making the new one too hot to even hold let alone drink was a good way to get me back for putting her out of her convenience.
After trying to get some help from the 2nd lady at the till to save my fingers from burning. She advised the cup wasn?t that hot and proceeded to tell customers in the queue, she didn?t know what was wrong with people today. Everyone seemed to have an issue that morning. No apology, let alone the simplest customer service.
Waited 15mins to be able to drink my coffee, whilst navigating a pram. The AM?s- DM?s need to make sure their staff aren?t overwhelmed by serving customers and that they are happy in their workplace. Really off putting!
June 2024 by Kiri R
Tuesday afternoon last week, I was served by 2 rather unpleasant ladies. First young lady made my Flat White with Semi-Skimmed Milk. After apologising to her for using the wrong milk to make the coffee she was trained to do properly, she decided making the new one too hot to even hold let alone drink was a good way to get me back for putting her out of her convenience.
After trying to get some help from the 2nd lady at the till to save my fingers from burning. She advised the cup wasn?t that hot and proceeded to tell customers in the queue, she didn?t know what was wrong with people today. Everyone seemed to have an issue that morning. No apology, let alone the simplest customer service.
Waited 15mins to be able to drink my coffee, whilst navigating a pram. The AM?s- DM?s need to make sure their staff aren?t overwhelmed by serving customers and that they are happy in their workplace. Really off putting!
May 2024 by Sophie Beach
Best place to get coffee. Staff are wonderful and accommodating, so good with my son also, he loves coming here to see the costa girls. Great coffee also!
May 2024 by Achi
Picked up a coffee at the start of my work at 630, was served by a lovely worker who had a nice chat and helped me with my costa app reward, thank you!
May 2024 by Niamh Thorpe
Had lunch here served by Emily and Ruby, two lovely employees. The store was clean and tidy with an inviting atmosphere. Nothing was too much trouble for these girls who clearly go the extra mile for all their customers.
