January 2024 by Sajad Rezaee
Everything is good but its bit
December 2023 by Jane Coates
I love this Costa coffee, and always meet friends here. Staff are hardworking and friendly. Coffee and cakes are great!
December 2023 by Maria Evans
Needs a bit of an update and they need more staff on. There is always a wait, longer than it should be but because 2 staff are trying to run a big shop in peak trading times - they are town centre after
October 2023 by Roy Herbert
2 girls worked really hard with an ever expanding clientele. Nobody picking up the dirty stuff all over the place. Yet again I had to clear my own table. This place really does need some help abd a bloody good clean up.Coffee still the best in town otherwise wouldn't bother going here.
October 2023 by Daniel Rouse
One of the few Costas I've been too that know how to actually make a Cortado.
September 2023 by Roberta D
I have been a regular customer for over 2 years now and do not normally complain. However after todays negative experience I felt obliged to leave a review. After being served this morning from Ruby, which I believe to be a new member of staff. I expressed to her that it was not at the correct temperature and taste. Her response to my complaint was rude with a bad attitude in my request to make a coffee worth the money requested by your company. She claimed she was a manager, however did not act or communicate as such. This is at least my 5th bad experience at this branch and I have never complained before. I ended up leaving with no product, based on the negative customer service received.
September 2023 by Bob Little
A welcome opportunity to rest and refresh halfway through a Saturday ramble through countryside around Welwyn Garden City. Unfortunately, service was a little slow - owing to the branch being woefully understaffed for such a popular cafe. However, those there did their best and a slightly longer pause was also a blessing in the circumstances. The coffee was reinvigorating and fuelled the rest of the ramble.
August 2023 by Jo
Lovely staff on shift this morning 7.30 amBeautiful latte and Americano
August 2023 by John S
Very slow service even with only 3 people in queue. Moody unfriendly service. Will be going elsewhere. There are better places nearby
July 2023 by Brenda Riddle
Friendly and polite staff. Although often busy the wait is never overlong.
July 2023 by Amanda Solomon
Staff were really helpful and the food and drinks were top notch.
May 2023 by Richard Alberto
Lots of space and lovely service. Typical Costa
April 2023 by Bruno Enrique
Always the best service and best costa coffee here in Welwyn G City. My favourite coffee shop, where I go regularly.
April 2023 by Deirdre Dempsey
11/3/23 9am went to Costa coffee the coffee is lovely, but the staff are shocking she asked me what i wanted keep on walking away then eventually served me i asked politely for a cappuccino she said what 5 times I had to repeat myself 5 times before she got it and when I got my coffee i said thank you she just walked away apolling service.
March 2023 by Grant Walker
Wonderful Flat White and beautifully presented!
