January 2024 by Jenny Parkins
Very professional, very helpful
January 2024 by Jackie Wood
Fabulous staff who go the extra mile
January 2024 by Tarlochan Bhatt
I was dealt with efficiency and speed
January 2024 by Kay Davis
Staff were friendly and helpful, explains the results of my tests without using jargon and checking that I understood.
January 2024 by Janice Jordan
Great service, really sorting out all problems with my eyes
December 2023 by Roger Bartlett
Pleasant staff, informative of examination, and active in arranging immediate follow up
December 2023 by Graeme Rollings
Chris the optician was very good and professional and very caring
December 2023 by Sarah Woodford
Friendly, quick service
December 2023 by Anya Parles
I made an appointment online for 11.40. I arrived on time and was given a seat. I then waited 10 minutes before a lady took me for the 'puff' test and took an picture of the back of the eyeball. She tried to sell me an enhanced picture for another £25. No thank you. My name was also spelt incorrectly on the computer. After seeing her, she told me there was another 25 minute wait before the actual eye test could take place as both optometrists were running behind. I could not - and did not feel I should - wait until one of them was free. What was the point of an appointment system? Is their time more valuable than mine? Perhaps if they didn't spend so much time talking about the night out when people ended up dancing on tables - yes, we can hear you when sitting waiting, then they would be on time. I am going elsewhere now. I chose Boots over my old optician because I thought they would be professional and had a good reputation. I am going elsewhere now. Not that I expect Boots to care that I do.
December 2023 by Grahame Gibson
I was promptly welcomed and taken to a seat. The assistant who did the initial checks on my eyes was polite and helpful, while the optician Simone was very pleasant and thorough in her examination of my eyes both for contact lenses and glasses. She gave excellent explanations about the steps she went through and the condition of my eyes at each stage.
December 2023 by Brian Hedges
On time appointment, very polite staff, very good explanations of tests and results. The store looked good with the new 'open plan' layout but it was cold.
December 2023 by Daniel Nana Yaw Sakyi
Why i choose Boots and always will choose Boots is because they take their time and look after the patient with love and care
November 2023 by Angela Hughes
Andrea was friendly and professional
November 2023 by Mary Farrow
Friendly knowledgeable staff
August 2023 by Julie Bissett
After experiencing disappointment with a different optician on the high street (despite my usual loyalty to Boots, circumstances led me elsewhere due to a recent house move), I was delighted with the services of the exceptional team at the WGC branch of Boots Opticians. They are friendly, efficient and attentive and exceeded expectations. And this on a busy day! I wholeheartedly endorse the branch ? and their colleagues at the Saffron Walden branch where I picked up my specs
