February 2025 by Darren Morris
My nan taught me if I have nothing good to say say nothing ,so I?m saying nothing !!!!!
January 2025 by Lucy Musk
Just avoid.
My prescription was sent four days ago and on my third attempt to collect.
May 2024 by Sharon Blackman
What has happened to boots pharmacy Cole green store I entered store waiting for mums prescription and got accused of theft I was returning my phone to my coat pocket after a while the assistant come and apologised but it?s not good enough
March 2024 by Greg O'Connell
I think if the staff smiled once a month It would be good for both them and my customers. Very unhelpful with this new way to get my prescription. I have now moved to shoplands who are very friendly and very helpful
January 2024 by George Simpson
Boots got policy where they won't initially when you get your prescription, take your repeat prescription. Youve got to either take the slip back 10 days before you run out or go on a app. Therefore making you take extra trip. Apparently due to wastage. !! Clearly you wouldn't not want to have a repeat prescription if you didn't need it. For years why this system? For years you got your prescription then filled slip in . Month later got you next one Customer service down the pan
March 2023 by Omar ?Omar Meho? Meho
Friendly staff
February 2023 by grace wilkinson
eleanor and georgia are always so amazing!! always serve me with a smile and go above and beyond, lovely girls
December 2022 by D S
We all have bad days, but when you are customer facing a smile goes a long way! As does support for your customers! Don?t automatically assume that everyone who enters your store knows what they should do.. offer support with a friendly tone, not a growl!
December 2022 by Richard Martin
The pharmacist shouldn?t be dealing with the general public, shes both arrogant and lacking in the empathy that?s necessary to be working within the care sector , furthermore it?s obvious to me and other people I?ve spoken with ,that the chemist staff are happier and the place runs smoother when she?s not there
November 2022 by nima rajbhoj
Service at Boots 31 Cole Green Ln, Welwyn Garden City AL7 3PP is Pathetic.the pharmacist or the lady who wears white work clothes, high pony tail and glasses refused to even look at computer to give me my prescription. I am pregnant and my meds were issued 7 days back. She waste the time by asking nhs number and then says we are closing soon I ain?t got time to look upto the computer.. go to tescos. Why should I go anywhere else if my gp sent you the meds. Guys it?s time to change your chemist asapThis incident happened today on 7/11/22.deserves 0 star for customer service. They really avoid working if they can and lie to the customers that their meds have not arrived.
October 2022 by Michela Salis
Friendly and helpful staff!
October 2022 by Micky Murphy
I am a daily collector of medicine 6 days a week without fail and I must say I don't manage a chemist myself but I'm sure I'd find a way to run the boots in Woodhall a little more efficient than it is at the moment. Without June it's totally changed. There was no paracetamol anywhere but endless amounts of adult nappies and such. How is that a well stocked pharmacy I'm sure headaches are more usual than incontinence so why have a large area of nappies but a six inche space for painkillers
October 2022 by Lisa Duncan
Super experience with Boots, Cole Green. Prescription ready and waiting for me. Friendly staff too ?
July 2022 by Omar
Answer your phone please.
February 2022 by Martin Pecha
If I could take away stars I would give them -1 atleast.Every time anyone goes for a perscription no matter what it is or how long ago it was issued they always say "come back in 30 minutes".This time I waited 24 hours since prescription was issued. I hopped that this would have ben enough time for them to prepare the medication.I was wrong. A day later even though pharmacy was absolutely empty with noone inside they had the cheek to tell me to come back in 15 minutes.As noone was inside I enquired if they could go ahead and sort it out now, they descided to do it after the lady told me that "Ill sort it out after im finished doing what im doing."They realy took their time to sort out my pils.
