I purchased an ex display cooker hood 3weeks ago and contacted wicks regarding a pick up date. I was told it was not yet available. I asked when it would be available and wicks could not give me an answer. Wicks were absolutely unhelpful in the matter throughout the telephone conversation and eventually closed the call.
August 2025
All I want is someone senior to take some responsibility and contact me, Wickes suggest that customer service comes 1st if this is the case please try and rectify my issue and phone me.
August 2025
After some years of dealing with wickes, I had the displeasure of having to deal with a missing item from an order. The handling of it by the company was atrocious and I am still out of pocket. The customer experience and general treatment by the company was actually pretty horrendous. My general feeling therefore is that... read full comment
