February 2024 by Lyn Cross
Friendly helpful staff
January 2024 by Alan Harte
Good bookshop.
January 2024 by Delairium
Very cute store and helpful knowledgeable staff. Managed to learn new things from the staff there and they even wrote down some sites for me to look up for items they did not stock! Great experience. Though a bit on the pricey side. Can recommend and will be back when I can afford it.
January 2024 by Agnes Dosa
Good experience
January 2024 by Chrissie Devarajan
Not much room to move about. Old titles displayed like they are new arrivals. Prefer smiths which is in the shopping centre
December 2023 by Len Baines
Excellent selection of books, and a very knowledgeable and helpful staff.
December 2023 by Dan Cullen
Great store friendly service
October 2023 by androidcharlie (androidcharlie)
Haven for bookworms. they got elevator for preggy and elederly. The staffs are king and approachable
September 2023 by jess Oshea
Staff knew where every book I asked for was and was super helpful
August 2023 by Susan Woolnough
Great shop for books and gifts
July 2023 by Ade Sevens
Good selection of books and staff are always friendly
June 2023 by Amina Marzouki
Brilliant book selections and the staff are friendly.
April 2023 by Monica Flores
Visited Waterstones for the first time ever last week and it didn?t disappoint! In fact it?s one of the best experiences I?ve ever had in a bookstore. The people that work here are the nicest around and so helpful. I was allowed to bring my dog too which was awesome. Will definitely visit every time I?m in Watford.
March 2023 by Chloe Carpenter
Quite a rude and unhelpful experience. I went in asking about class sets of books for children, or boxes of book sets for children. Firstly took the lady quite a while for her to understand. I asked her for any children's boxed book sets or a class set of books, and she didn?t know what i was asking for (pretty straight forward request), so i had to repeat what i had said, giving the example of a Mr Men book set. She then said that i hadn't specified an age and what did i want. So i said i just want a set of 30 children's books, to which she said that they didnt stock that many. I wasnt worried about this, i could have gotten smaller sets but in multiples, which i told her. She then said ?well upstairs theres a whole floor of children's books? quite sarcastically. It was just a very rude tone she was using with me and throughout. If this is the experience readers are greeted with in a bookstore, no wonder so many children don?t read.
March 2023 by dave pelton
Great shop set on two levels. Always love to browse here either for myself or for a gift.