August 2025 by Joe Bray
Visited the Watford Vodafone store.
Saj was helpful, kind and patient. He sorted out a new deal for my sim only contract and changed ownership of my deal. He offered me a fair deal and helped with all my queries.
August 2025 by Grigore Gabriel Dragomir
very nice
May 2025 by Richard Scally
Was seen by Alex who was most professional & exceedingly helpful. Alex is a credit to Vodafone.
January 2025 by Clement Eromosele
Vabs the customer service was very helpful today he made me proud my iPhone 15pro was not working everything was down but he me it for me within a minute am so proud of him today,may God bless his hard work!
January 2025 by Oana Clim
The best customer service Vabs he is very kind,understanding, patient, good communication he made my day amazing
December 2024 by John Bradbury
Expensive in every way!
July 2024 by Jason Appleyard
Like the rest of the mobile operators this was another disappointing experience., the shop is nearly always empty which says everything, very much like Three Mobile. Always empty. Some old man was behind the counter. Good, I thought he might be sensible and sell me what I am asking for. But no. Vodafone don?t sell PAYG MOBILE BROADBAND. So if that?s what you are after there is no point in visiting this store., when will people realise that robots are coming that will do there jobs better. Then they will be left jobless. No, they don?t think that will happen to them ? Let?s see?It?s a no from me.,
May 2024 by Patricia Treacy
Staff very helpful, help me choose a WiFi package to meet my needs
April 2024 by Muhammad Sarmad Malik
Neutral
April 2024 by Manuel Costa
Good staff
April 2024 by mehrad mostofian
Do not even walk in! Absolute trash from start to finish, completely useless 11 months after spending £60 per month. Trash service, trash collection not available. Worst experience imaginable, look at their reviews, we can?t all be wrong?.
March 2024 by Obrad Mileusnic
I visited the shop several times in January & February due to the lack of data in my sim card.Despite all attempts to solve the problem,Vodafone Technical Department failed to solve the same.I have to admit that only with patience and knowledge of Mr Paul one of the Vodafone staff in Watford shop was the sim card problem solved.I have to thank Mr Paul.The company Vodafone must be really proud to have such employee.Mr Obrad Mileusnic
December 2023 by martha breadin
Couldn?t be bothered to help and unhelpful to the extreme
December 2023 by Oz Gravenieks
My husband and I went into the Watford Vodaphone branch with some queries about our current Mobiles and the storage of photographs etc. The staff were very proffessional, helpful and patient and explained everything we needed as we are not that great on all the new technologies.Many thanks
November 2023 by Prabodha Cooray
I visited the Vodafone Atria store on 01 Nov 2023 to purchase a SIM card for my child and had a mixed experience. The initial interaction with the representative, Priya, was pleasant, but the process took an excessive amount of time, approximately 45 minutes, to issue the SIM card. Although Priya offered assistance, it seemed she was new to the role and made several mistakes while inputting my name, resulting in it being inaccurately entered my surname as "Coorya" instead of "Cooray." Unfortunately, amidst this prolonged process, I inadvertently left my passport behind at the outlet, which I only realized upon reaching home and it was already late in the evening to return to the store.Upon attempting to contact the outlet, my call was directed to an answering machine. Frustratingly, there was no available space to leave a message. Resolving to collect my passport early the next morning, I returned to the outlet, only to be informed by the office representative that they did not have my passport.They checked all the drawers but couldn't find it. They even contacted the employee who assisted us with our transaction the day before, but she also confirmed that the passport wasn't there. It was the worst feeling I had ever experienced; Determined to find it, I turned around and decided to visit all the shops we had been to the day before. Just as we were about to leave the Vodafone store, a staff member called out to us, saying that they had found the passport which was kept in a different drawer.This experience raises two concerns: firstly, my name was incorrectly entered into the system, and secondly, the failure to notify me promptly about my misplaced passport, which is of utmost importance as a recent arrival in the UK.In my opinion, Vodafone should improve their customer handling approach and prioritize accuracy to avoid wasting both their own and their customers' time.
