September 2025 by Caroline O'Leary
Visited the Watford branch. Jay Sheree was outstanding them Jodie was so incredibly helpful as well. Whenever you call Robert is brilliant. Highly recommend to anyone in Watford or surrounding areas that wants holiday advice. Or to book a holiday. Great team!
August 2025 by Kate Simmons
Very friendly and helpful rep. Listened to our requirements and searched patiently. Not rushed at all.
August 2025 by Julie Heale
Cannot recommend highly enough TUI Watford, Joanne was amazing every step of the way with our booking even when we were going to change our mind on destination. Fantastic service thank you x
July 2025 by Rebecca Garratt
Debs was superb at getting exactly what we wanted for our family holiday. She was knowledgeable and researched what was needed. Im going back to her next time!
July 2025 by James Probert
Great service from Jo in the Watford store. We booked a holiday with her over the phone, and she made it so easy for us, and was lovely. Went through everything and was so patient. Would highly recommend. Thanks Jo!
June 2025 by Kabay Cheng
poor service
March 2025 by Chris smith
Ali was brilliant from start to finish making changes based on feedback having given me all possible options and recommendations. Caroline was also really welcoming
March 2025 by Jo Humphrey
We went in for the last minute deal. Lauren was very helpful and gave us good advice on where to go and what hotels to go for. .she was very imperative and she her knowledgewas great.
February 2025 by Neal Cox
Daisy and Jodie in the Watford Tui store were excellent help and managed to get us exactly what we wanted at the right price and no waiting in the store.. thank you!
February 2025 by Simon Whittle
Excellent service especially from ali who made booking my honeymoon perfect ??
January 2025 by Matthew
We have just booked our holiday with TUI, and I can?t express how impressed we were with the entire experience. From start to finish, everything was handled with professionalism, efficiency.
A special shout-out to Ali, who went above and beyond to help us. She was incredibly knowledgeable, patient, and genuinely cared about finding the perfect holiday for us. Ali took the time to understand our preferences and offered insightful suggestions that suited our budget and needs. Her attention to detail made the whole process seamless and stress-free.
We?re now looking forward to what promises to be an unforgettable holiday.
Thanks!
January 2025 by Tom Pearce
I visited the Watford High street today on a bitterly cold winters day with one thing in mind?to book the sun, with a jaw dropping room and view! I had some ideas in mind but not a lot of detail so needed specialist help. I was warmly greeted by the Manager, Caroline who listened to my very short brief and sat me down with Ali. Ali noted down everything I was looking for and presented me with several options. Each one could have been more than perfect, that?s when she then showed me a hotel which looked gorgeous with a stunning beachside location. I was then shown a roof top room option which made my jaw drop and I knew that was the one! Along with offering me the perfect flights and all the extra essentials to make the trip perfect such as a late checkout room, I booked the lot there and then. Ali made it so easy and simple and showed me how the booking automatically appears on the app so I can explore and consider trips and extras at ease. All there is to do now is count down the 122 days until paradise.
As it stands, I?ll already be booking my next trip with Ali who already discussed ideas for that with me. The staff are a testament to the company and really deliver the smile in the TUI! Thank you!
January 2025 by Charlotte James
Jo was a brilliant help, have found tui great my last few trips. Jo helped us with all options we came to her with
January 2025 by Desiree milwood
Jo is a superstar!!!!
Booked my daughters 18th birthday holiday to Cancun and she was so helpful amd informative from start to finish amazing deal amazing holiday booked amazing memories pending xxxx
January 2025 by Gabriella Savage
Lauren went above and beyond to accommodate all of our wishes and nothing was too much trouble.
Whole process was made much easier with a friendly face and great attitude to customer service.