March 2024 by Helen R.
Thank you so much for the beautiful flowers for mothers day also I would like to thank you for the last delivery to my mum the flowers are still beautiful after 3 weeks exellent quality flowers and service will recommend to friends and family 10 out of 10
February 2024 by Waqas Akhtar
Last Minute order for a funeral and they sorted it out really helpful we called 3 other florist and they couldn't help but rosannas really helped us out. Amazing service ?
February 2024 by Emily Brewer
Beautiful flowers, insane amount of single-use plastic for one bouquet.
February 2024 by J K
Always very helpful and beautiful flowers
February 2024 by Farid M
Don?t be fooled by some good reviews .. I ordered from this store the day before valentine day and by 5 pm next day still did not arrived i called customer service contact .. two different people and both extremely rude and not helpful ?they told me that they are busy and nothing they can do .. the flowers itself was old when it arrived .. I wish google had the option of zero star ? because that?s what they deserve
February 2024 by Sanaina Shames
Purchased roses for Valentine?s Day but then they decided they can?t do delivery
February 2024 by C P
Beautiful flowers, attentive staff (special thanks to Dewy for her patience and kindness), and reasonable pricing. I fully recommend.
February 2024 by Katherine Tully
Ordered a beautiful bouquet of flowers for my daughter Laurie this morning, they were delivered by 10am, she was delighted with them ??
February 2024 by Helen Robinson
Thank you so much the flowers to my mother are beautiful and would recommend you to friends and family
January 2024 by Greta Henn
Oh my word what a beautiful bouquet, purchased as a gift for me absolutely stunning! Thank you.
January 2024 by Micken Patel
Shame about the parking, would 100% recommend, I picked a bunch of flowers and they made up a fresh bunch exactly the same in minutes.Appreciate local gems ?
December 2023 by Amirah Razaq
I am writing to express my extreme disappointment and utter dismay following my recent interaction with Rosanas. My experience can only be described as a calamitous chain of events involving substandard products and an appalling display of customer service.The roses my bf had purchased from your establishment were not just disappointing; they were abysmal. Within hours of bringing them home for my birthday, they displayed signs of neglect, sporting holes and blackening petals, culminating in their premature demise overnight. This level of quality is not only unacceptable but a blatant betrayal of trust in your brand especially for the price I would expect them to last longer than supermarket roses!Expecting redress, I made the regrettable decision to return to your store, only to be met with an insufferably rude staff member. Despite clear and repeated explanations that the flowers were not exposed to any external heat source, this individual adamantly insisted on accusing me of negligence, deflecting responsibility for the deplorable state of your product. She was extremely rude and was brushing off whatever I had to say!In a begrudging attempt to rectify the situation, I reluctantly accepted a replacement bouquet, although it was evident that these flowers lacked the freshness I anticipated. Alas, the vicious cycle repeated itself, as this second batch met the same untimely demise within a day, signifying an appalling lack of quality control on your end.What truly compounded my dismay was the dismissive and unwelcoming demeanor of your staff member, who not only exhibited rudeness but also implied that I was a habitual returnee seeking replacements, despite this being my first ever visit to your store for such an issue.The abysmal quality of your products, coupled with the abhorrent customer service, has left me not just dissatisfied but appalled. I am profoundly disappointed by this experience and deeply question whether I can trust your brand in the future.I implore you to take immediate and substantive action to rectify these systemic issues, safeguard the quality of your offerings, and instill a sense of professionalism within your staff.I eagerly await a swift and decisive resolution to this matter.
August 2023 by Laura Channer
I recently purchased flowers for my mother in laws birthday. I had an issue online and called the shop, extremely helpful. Collected them from the shop, friendly welcome and again extremely helpful. Flowers were beautiful and gained a lot of comments from all the family. Wouldn?t hesitate to recommend or use again when I need a bouquet! Thank you ?
August 2023 by Angela Weston
Thank you for creating such a wonderful Kingfisher flower tribute for my sisters funeral, she would have so happy with it. So many people commented on how lovely it was. Angela x
June 2023 by Ruth Williams
Unfortunately my beautiful bouquet of flowers delivered for my 50th birthday did not last more than 4 days due to the extreme heat we?ve been having. I was disappointed but didn?t feel I could complain as the weather is not the fault of the florist. I emailed them and today a different, just as beautiful bunch was delivered. This is amazing service and really made my day today. Well done for great customer service which is so often lacking with other suppliers these days.
