August 2021 by Helen Chinn
I arrived at 4.55 unaware they shut at 5. However they didn't send me away even though I had so much to buy. The lady that served me was called Tia and she was assisted by Emmi ( I think I got the names\\nright!) Tia was really professional and patient even though they stayed until 5.20 to help me. I would like to thank them again!
August 2021 by Mahmoud Bousnina
Rude manager, she think that people are coming to her house.\\nShe need to learn customer service and maybe learn how to talk .
May 2021 by Lindsey Smith
Went to the shop today to buy 3 special charms for a birthday. Staff extremely unhelpful. Brought out a mother and son charm instead of a soul mate one that we asked for, said they couldn't help with ordering them in for us. They looked bored and talked to eachother not offering us any alternatives or help. We didnt even ask about 3rd charm as so rude
May 2021 by Deborah Sharpe-Thurgood
Customer service is appalling, six sales staff, empty shop, all standing around doing nothing and nobody bothered to speak to us and we were in there for about 10 minutes. I would have brought a couple of items but am off to another branch as I was so disgusted.
January 2021 by Gary Miller
Staff where extremely friendly and helpful
October 2020 by Ria Colman
Not very friendly staff. Girl wasnt very helpful. Then put the charms on all wrong g
October 2020 by Daniela Truta
Maybe I'm old fashion but I still love Pandora??today the store was full, but when the queue became big, two of the managers appeared and start helping, good job girls
September 2019 by Ilona Olech
I can say I have quite nice Pandora jewellery collection. The quality is always amazing. You get two years guarantee with your purchase what's good but trust me - you are not going to use it. Compering to another Pandora staff is always nice and helpful whatever you look rich or poor ;)
August 2019 by Darryl Holmes
Terrible service today, waited for about 20 minutes being ignored by several members of staff until I finally left empty handed. I knew exactly what charm I wanted to buy but no one came to serve me, it wasn't even very busy in there.
August 2019 by rochelle buncombe
Service is non existent!!!
July 2019 by Salvo
Very friendly staff. Well maintained store and very pleasant staff.
June 2019 by Helal Miah
What kind of retail experience involves you coming in and queuing the moment you enter a store. Pandora has gone way downhill as they have got popular. I queued for 15mins and walked out because I'm not getting mugged off like that anymore.
June 2019 by Linda Hamilton
The lady who served us could answer all our questions she was very polite
April 2019 by Natalie
Staff are very friendly, a weekday is best to come as the shop is quite small and the queues can stretch out the door at certain times of the year and weekends.
April 2019 by Shanta Rampersad
Literally just walked in to get some rings 13:47 if you want to verify on your cameras. We, my mum and I were the only two in the store, 4 employees.