August 2025 by Chis Hopkins
Gone down hill so much since new owners took over.
Out of date food, rude and unhelpful staff.
Generally these days I drive up the road to the Co-op whenever possible
August 2025 by Editor Maisie
There?s this one man who?s always there who is always so rude and asks inappropriate questions. Gets angry if you just are there to post a parcel.
May 2025 by Graeme Scholtz
Staff are friendly enough, but be very wary of the bakery section. Bought a muffin so rock hard I am not sure we can eat it. Have to wonder how many days it has been sitting there to be hard enough that you can knock it against the kitchen counter and it doesn't even change shape.
January 2025 by Calum Henderson
I often use Nisa on Courtlands Drive for Yodel returns, and while I?ve generally had no issues in the past, my recent visits haven?t been as positive. The staff have been quite abrupt and don?t seem to be fully listening to customers.
On my last visit, it took multiple attempts to explain that I was trying to send a parcel. Despite clearly saying ?send? and holding the parcel in front of me, the staff repeatedly asked if I was there to collect a parcel. This might be due to a language barrier, but if that?s the case, it may be worth reconsidering who handles customer interactions at the tills.
That said, I want to emphasize that the process has always been completed correctly, so there?s no issue with the outcome. However, addressing these communication gaps would help improve the overall customer experience.
December 2024 by Pam Carter
This shop has drastically gone downhill since the new owners have taken over. I used to go in & buy fresh French bread on a Saturday/ Sunday lunchtime to take to my elderly mother. Now when I go in the bread is often rock hard & definitely not fresh. When I queried this the rude woman behind the desk claimed it is baked everyday & by lunchtime it goes hard because the shop is cold!! Her customer service was appalling & I will now be shopping elsewhere, also be careful they overcharge you on somethings, that woman is very sneaky at the till!
September 2024 by deepak maingi
Lost 2 pacels recently.....avoid !!!
September 2024 by Jon Williams
Great service and friendly staff.
September 2024 by Adil Bashith
Beware of the prices of what you buy. I was cheated twice by the lady at the cashier. Once charged GBP 5 for a Colgate whitening toothpaste when the actual price is 2.59 and she tried the same last evening charging 6.25 for a Sudo nappy cream when the actual price is 3.25
August 2024 by Bluebell Bhalsod
Used be very nice shop before new people took over but, now items are wrong priced label on the shelves and they will not correct it even if you go back few days later and refuse to honour it on the till dispute you telling them it?s wrong every time. Most items are expired as well. Now I go somewhere else I rather go and spend my money where it?s appreciated it.
August 2024 by Adrian Cenalia
Ever since the new owners this shop has gone downhill, always selling expired items !
July 2024 by Jagjit Kaur
Very nice shop! The Singh at the shop is very sweet and funny.
July 2024 by Nirvair Singh
This shop is very good the shopkeeper is very nice
July 2024 by Kamran
really kind and helpful and had everything i was looking for?
July 2024 by sukhmani kaur
Love it
March 2024 by Liam Fowler
Terrible customer service. Refused to take DPD package even though listed on website