September 2023 by Lauren Holgate
Had a great experience at lush today, met Emma who was so lovely and willing to help! Wasn?t too sure what I wanted other than some relaxing salts or bombs for the bath and she showed me a range of great stuff to help relax your muscles and back pain which I suffer from! She had great knowledge on all products and helped me find what I wanted! Can?t wait to try the new products! She even gave me one to try for free which was so lovely!
September 2023 by helma bakian
I met georgie. She was wonderful with her explanation on everything! She gave me samples and recommended amazing stuff! I love her communication and understanding. I definitely will be coming back soon!
August 2023 by Abi Paterson
I came into store in June so this review is a bit late. But I was helped out by Emna who was really lovely. Helped me out looking for vanilla scented products. Ended up finding other scents I loved. She was great really bubbly and funny. She upsold because I definitely only went in for a body bar and came out with x3 of them, bath bombs and fragrance. She was very patient when I wanted to test the entire fragrance shelf before I settled on one. Very friendly and patient, wasn?t pushy which I really appreciate. Thanks for the help.
August 2023 by bethanie western
Went in to store today to buy some haircare products. Emma was very helpful, she clearly knew a lot about the products. Emma was very approachable and showed us some of the other products in store too. Overall a great in store experience and happy with our purchases.
June 2023 by charlie A
Emma was super helpful and really lovely. She helped me choose some amazing products. Both me and my partner are very excited to use them. Thank you so much! Always such great service at the Watford Lush branch
June 2023 by Aaron and Becca C
Emma was a superstar and helped me pick some really lovely items! They listened to the scents I liked and tailored suggestions. A wonderful lush visit all round!
June 2023 by Ferhana Hejazi
First time at Watford lush and hands down great customer service. Everyone was so welcoming and friendly. Really helpful on advising and recommending suitable products. Also provided alternatives. Thanks Georgie Kita Arlinda and Samantha!
May 2023 by E-G Sparks
Emma (the lady who served me) was so incredibly helpful, going through all the different products I had an interest in and gave such an honest opinion that helped me in choosing what I bought. She was so joyful and enthusiastic about her job and was very professional! I had a great experience today and was able to get my hands on a couple products and they will be put to good use. Thank you Lush!
May 2023 by Hafsa Kashif
Lovely experience as always Maddie really helped me with finding the best products that suited my conditions and went above and beyond to make my day ??
May 2023 by georgia darsley-ward
Emma helped me out loads today. She was great at helping me find new smells/products I didn't know I liked. She was great!
May 2023 by lucas Elias
Georgie served me today and was fantastic helped me get a new skin routine and explained everything very well fantastic customer service and also got to talk about loungefly made my day
March 2023 by Katie Seco
Nic, what an amazing person!I suffer from horrendous panic attacks and in the last two days sadly lost a friend to suicide and nic gave me a free lip butter. I hugged her and said a huge thank you. You made me smile and made my day a lot brighter. So thank you, Nic, you are a superstar!Lots of hugs,Katie
February 2023 by gugulethu maphosa
Nic was absolutely lovely at Lush today. She took her time to explain products and i got exactly what i wanted a little extra which made my day. Can?t wait to use my bath bombs ?
January 2023 by Elizabeth Alletto
I've been to lush for many years now but I've never met a staff member like Sophie! She's helped me in store twice the last few weeks in the lead up to Christmas and has been amazing! She's a treasure at that store and both times has made me feel like I'm her friend :) she gave an act of kindness today and I will 100% be passing that favour on. Don't have a single complaint about Watford lush ??
January 2023 by Yas Hutch
Thank you so much to Anya, who helped me today. She went above and beyond to explain the different products as I do not come to Lush very often and she kindly helped me pick out some lovely gifts for my friends birthday. She also gave me something lovely to try for myself.Thank you again! ??
